This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver strut tower gave away do to rust. I need help paying for the van to get fixed. This is the only car I have for my family and we can not afford an other car right now. Pleas let me know what I can do about this.
The contact owns a 1999 Dodge Grand Caravan. The contact stated that the strut tower was corroded. The vehicle was taken to a private mechanic where it was confirmed that the strut tower was corroded. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was not available. The VIN was not available. Returned by usps. 2nd attempt on 2/13/2013 failed.
My car was just in a minor front end accident during a snowstorm. What should have been minor front end repairs now is resulting in a big issue for my family. My van was in good condition. I am the 2nd owner. The mechanic, while inspecting the vehicle, found a broken drivers side shock tower. This is damage is not covered by insurance since it is caused by rust and is a common issue with these vehicles. Had it not been common, allstate would not have had this loophole and the cost to repair the shock tower would have been covered. I am finding, through research, that this flaw in Chrysler vehicles is very common, yet has never been recalled by Chrysler. On the web I see blog after blog about this defect yet Chrysler does not deem it necessary to recall. I was told that this repair is roughly $3000 each side! that is 3/4 worth the value of my car. I thought this van would be with my family for a decade, but I only had the van for 3 years! due to this flaw in the vehicle, it will be sold for parts. I cannot afford the repair costs. Since I am a single mom of four, just laid off two weeks ago, this "flaw" of Chrysler's Dodge gc will cost me more than just its replacement value. This is wrong. Know of any class action suits against Chrysler for the shock tower flaw? they have issued a tsb # 23-044-02 on October 14, 2002. So they have been aware of this problem for years and yet it continues. Thanks for your help. Sincerely, laura hoske
- Itasca, IL, USA
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Front strut towers of 1999 Dodge Grand Caravan are rusting through causing potential failure of front suspension. Chrysler has issued a technical service bulletin: Suspension/body - strut tower corrosion. Number: 23-044-02 group: Body date: Oct. 14, 2002 subject: Ns strut tower corrosion they are considering it a cosmetic issue. However, it should be a safety recall. Chrysler has produced a remedy with a cap kit, at the owners expense. No notification to present owners to inspect this safety item has been produced.
Front end was hitting hard on even mildly rough roads. Upon inspection by a certified mechanic it was determined to be caused by severe rusting of the strut tower mount on both sides. At the time of filing this complaint repairs, complete replacement of strut towers have not been made due to cost, approximately $2800. I have been told by 3 different repair facilities that this was a very common problem with Dodge Caravan of certain model years! besides the costly repairs, this also presents a potentially a very serious safety issue!. vehicle has only 55,000 miles.
1999 Dodge Grand Caravan has excessive rust eating away at the inner strut plate on the driver's side of the vehicle. The dealer's technician was replacing the transmission control module when he noticed that there was excessive rust on strut plate.
The upper strut tower had rusted out. There was a technical service bulletin regarding this. However, there was no recall. The consumer has contacted the dealer, however they will do nothing to assist the consumer in getting the repairs completed. Please provide vehicle identification number.
There was rust on both sides of the tower which held the spring assembly. The vehicle was taken to the dealer who stated the tower can be welded to fix the problem.
While driving 25 mph a loud noise came from underneath vehicle, and then vehicle stopped moving while engine was still running. Dealer was notified. Dealer found broken pin possibly with the transmission.
Left front strut was weak, allowing the vehicle to sag, very poor stability and very poor handling. Left front strut was replaced and vehicle realigned, after bring the vehicle back to the dealership on five occassions. I had to push to get the vehicle repaired, and condition is now corrected.
A D V E R T I S E M E N T S
- Palatine, IL, USA