This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This vehicle has had problems with a rubbing and knocking noise in the steering components. The dealership has replaced steering hoses, the steering column, the intermediate coupler shaft, and 3 rack and pinions in trying to repair the problem. They've contacted the manufacturer and had their star technician supervise the last repair, but the problem still exists. On 12/3/1999 the technician test drove with the customer to diagnose noise in steering column. On 12/17/99, the steering column was replaced. On 12/23/99 a noise in the steering was fixed with the replacement of the power steering lines. On 2/3/00, vehicle was checked for rubbing noise in steering. The technician could not duplicate the problem. On 1/18/01, rack and pinion was ordered to fix rubbing noise in steering column. On 3/29/01 customer returned to complain about noisy steering. On 4/23/01, dealer replaced intermediate steering coupler shaft. On 5/3/01 the rack and pinion was replaced to repair a noisy steering rack. On 7/27/01, vehicle was returned to dealer for noisy steering and repairs supervised by star technician. Rack and pinion was replace and vehicle was returned to customer on 8/3/01. Some noise appears intermittently still and repair does not seem complete.
This vehicle has had problems with a rubbing and knocking noise in the steering components. The dealership has replaced steering hoses, the steering column, the intermediate coupler shaft, and 3 rack and pinions in trying to repair the problem. They've contacted the manufacturer and had their star technician supervise the last repair, but the problem still exists. On 12/3/1999 the technician test drove with the customer to diagnose noise in steering column. On 12/17/99, the steering column was replaced. On 12/23/99 a noise in the steering was fixed with the replacement of the power steering lines. On 2/3/00, vehicle was checked for rubbing noise in steering. The technician could not duplicate the problem. On 1/18/01, rack and pinion was ordered to fix rubbing noise in steering column. On 3/29/01 customer returned to complain about noisy steering. On 4/23/01, dealer replaced intermediate steering coupler shaft. On 5/3/01 the rack and pinion was replaced to repair a noisy steering rack. On 7/27/01, vehicle was returned to dealer for noisy steering and repairs supervised by star technician. Rack and pinion was replace and vehicle was returned to customer on 8/3/01. Some noise appears intermittently still and repair does not seem complete.
There is a popping or clunking noise that comes from within steering column while vehicle is in operation or stopping. Noise occurs on a random basis and dealership cannot not determine cause of noise. There is a tsb, bulletin number: 190999 for this problem.
EA01007-consumer took vehicle to dealer for a sound in steering column. Dealer has replaced steering column twice, and clock spring twice but defect still occurs.
A D V E R T I S E M E N T S
- Woodbury, MN, USA