This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Dodge Grand Caravan. While driving 10 mph and making a turn, the air bag warning indicator illuminated and remained lit. The contact stated that the vehicle exhibited the same symptoms as listed in NHTSA campaign number: 04V480000 (air bags). The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.
Clockspring on my 99 Grand Caravan SE has my airbag light on. My gauges went out while driving down hwy going 65mph and came right back on and my head lights flicker and its like it just comes and goes.
The contact owns a 1999 Dodge Grand Caravan. The contact stated that the air bag warning light flashed and suddenly remained illuminated. In addition, the cruise control failed to activate. The contact received a manufacturer's recall related to the air bags, but the part was not available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The failure mileage and NHTSA campaign number were unavailable. Updated 09/10/15 updated 11/07/2017
We bought this van for my wife's mom. Days after we bought it, the air bag warning light came on, the cruise control doesn't work anymore and the radio changes station when I turn the steering wheel. We took it to a repair shop that told us the clock spring was defective and needed to be replaced. The clock spring was replaced by Chrysler shortly after the recall was issued. What can we do" is this something Chrysler will cover again"
The contact owns a 1999 Dodge Grand Caravan. The contact stated that the power windows, windshield wipers, and cruise control would fail sporadically. The emergency brake warning light would also illuminate intermittently. The radio had also failed in addition to the air bag warning light remaining illuminated. The contact took the vehicle in for recall repairs in 2008 under NHTSA campaign id number: 04V480000 (air bags) where the clock spring was replaced. The repair corrected the failure for approximately one month before recurring. In addition, the contact stated that the drive belt was defective and was repaired several times to no avail. The failure mileage was approximately 125,000 and the current mileage was 180,000.
- Mathison, MS, USA
Search CarComplaints.com for these popular complaint phrases...
The serpentine belt on our 1999 Dodge Grand Caravan has slipped off several times. Visit carsurvey.org and you'll see that many other Dodge owners are experiencing the same problem regularly. Some are getting stuck in the freezing snow as a result. We've had other problems, such as a burned out computer board owed to a short in the driver's side seat. And the driver's side power window will not function. We will not buy another Chrysler vehicle. Furthermore, as a journalist, it's interesting to note that Dodge has not taken responsibility for all the glitches in the Caravan and issued additional recalls. I'd have much more respect for the company if they did. We've only had one recall, and that was for a clock spring in the steering wheel.
Consumer complaint concerning recall. The vehicles clockspring failed prior to recall notification. The consumer paid cash for the repair and request reimbursement.
: the contact stated the manufacturer denied reimbursement for recall # 04V480000 regarding airbags. The recall notice was sent, then the horn failed to operate 2 days later. The vehicle was taken to a private repair shop, where the mechanic determined that the air bag, the horn, and the cruise control had all failed. The clockspring assembly was replaced, which corrected the problem. The manufacturer was contacted on several occasions. First, the contact was told the reason for denial of reimbursement was because the vehicle was not under the same ownership anymore. The second time, the given reason for denial was that the recall notice was sent out in 2004, but the recall repair work was performed in 2006. The third and final time, the reason for denial was that the contact had taken the vehicle to a private repair shop to have the recall repaired. The contact stated the reason the vehicle was taken to a private repair shop as opposed to a dealer, was that the air bag light never illuminated. Updated 11/14/06.
My 1999 Dodge Grand Caravan warning light came for the airbag. I also lost the cruise control and the horn. This all happened on 11/4/05. I started up the car and then all the warning lights came on. I contacted the local Dodge dealer because this also happened to my friends Dodge. The dealer stated this happens a lot on this model and the repair is around 150 dollars. I was wondering if you had a recall or received any other complaint on this matter. Thank you in advanced.
Consumer took vehicle to jack ellis Dodge in glendale, California for recall repair of the clock spring, D17. Consumer had been having problem with passenger front window not rolling down or up sometimes. Consumer had this problem 3 months prior to recall repair. Consumer asked dealer if this may be related to recall repair, and dealer checked it and said he was not sure if it was related. Manufacturer said it could be a part of the clock spring problem. Consumer says that when air conditioner was on power window worked, but when it was off window will not work. Dealer told consumer that motor for window was on its way out, and repair would cost $500. Consumer believed that problem was related to clock spring. Consumer marked door panel to see if dealer would take panel off to check motor, and said that door panel was not removed to check motor.
Vehicle was on the road about 50 mph when all of a sudden consumer lost control and hit the guard rail on the front left due to flat tire. Upon impact, air bags did not deploy.
'recall campaign' issued for clock spring assembly on Grand Caravan 1999. The consumer stated he received a recall notice for his van but with someone else's name on the notice.
Received recall notice for clock spring. The cruise control was inoperative and the radio controls were functioning as designed. The clock spring was not in stock. The horn was problematic as well. Recall#04V480000.
We received a safety recall notice regarding a defective air bag clock spring assembly from the manufacturer. We contacted the closest service dealer to schedule an appointment. The dealer informed us because we have over 70,000 miles on our vehicle they would not perform the recall unless the airbag light is illuminated as mentioned in the recall notice. What we don't understand is why the notice says that if the vehicle has 70,000 or less miles to contact the dealer and have the clockspring replaced even if appears the clockspring is functioning properly. But if the vehicle has more than 70,000 miles to wait until the clockspring fails. Since the clockspring is a known defect. Who will be liable if the clockspring fails on our vehicle and we don't get it replaced in time before there is an accident and the airbag is not deployed resulting in increased injury to the driver in a frontal crash?
Problems with vehicle's instrument panel, air bag sensors and associated printed circuit board modules. There were problems with the PCM, the sensor failed, the engine stalled, the check engine light had come on along with the malfunctioning indicator light, the shift indicator light had gone out, the dash lights had gone out, and the odometer malfunctioned. The circuit board had to be replaced twice and the air bag and air bag light returned. The clock spring and air bag control module was replaced. The consumer requested reimbursement.
Airbag indicator on dashboard illuminated. Diagnosed as clock spring. Found that problem exists in 1996-2000 Grand Caravan, but that recall has only been established for 1996-1998 vehicles.
While driving air bag light illuminated. Consumer pulled over and inspected the vehicle for any problems. The next day the horn failed to perform. The day after that, a little piece of plastic came out with some numbers that were related to the air bags/clock spring. Consumer was told by the manufacturer that vehicle was not included in the recall for the clock spring.
Consumer stated that air bag light came on, and took vehicle to the dealer. Upon examining the vehicle mechanic found that clock spring was defective. Looked at the internet, and was told that part was on ODI investigation.
My air bag light kept coming on and I was told by a dealer that my air bag would not deploy and my car would not pass inspection unless I got it fixed. Which I did and it cost $250. My car is a 1999 Grand Caravan. There was a recall on this, but only up to year 1998. When I wrote to Dodge they told me there was nothing they could do, and my emails would not be acknowledged.
A D V E R T I S E M E N T S
- Milwaukee, WI, USA