My ignition lock in my van has failed two times. The first time in Feb. 2000. It was replaced under warranty. Then, it failed again a few days ago. The van would not start because the key could not be turned. This could be a serious safety issue in North Dakota winters where wind chills can approach 80-100 below zero. Also, if it failed in a high crime area it could be a safety issue. This is especially true if young children are in the van, and, of course, people with families buy the vehicles. The person who towed the van told my wife that he had seen the same problem with Dodge vans before.

- Grand Forks, ND, USA

Problem started gradually. Ignition jammed and key wouldn't turn, but with constantly jimmying back and forth would eventually turn. Problem persisted until key would no longer turn in ignition. Van had to be towed to the dealer. They stated they replaced the cyclinder lock and lubed the inside. The ignition started gradually catching again until it locked up. Van was towed again to the dealer. Dealer stated original replacement part failed, so they ordered another one and installed it. Last week the problem started again. Ignition jammed but started after I jimmyed the key back and forth. I have not contacted the dealer yet about the thir incident. Also, my neighbor has a 1999 Plymouth Voyager minivan, and has had the same exact problem, twice.

- Rock Island, IL, USA