This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When braking consumer heard a grinding noise coming from the front brake pads. Consumer was still having problems after repairs. Dealership was notified, but did not resolve the problem.
Had a complete check done on van before leaving for a long vacation trip. At this check it was found that the front brake pads needed replacement. We did so thinking this was normal maintenance. Less than two months later we noticed a squeaking noise from front of vehicle and within one day after trying to make a stop at a turning lane after going approximately 25mph the brake went to the floor. Took to garage and front brakes had gone to the rotors. We have been having them checked every four weeks due to the horrible squeaking noise we continue to hear.
Excessive wear and tear on the pads at 13,000 miles. The service dept failed to inspect wheels and brakes. Then at 28,000 miles a total brake failure occurred. Additionally, a strut is defective.
A D V E R T I S E M E N T S
- Mattapan, MA, USA