This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact's wife drove in the rain and the brakes would not work. She applied the brakes, but the vehicle would not stop. When she applied the brakes there was vibration in the front end of the vehicle. There were no warning lights indicating a problem with the brakes. The vehicle has been inspected, but they could not duplicate the problem.
There is a continous dragging of front brakes and wearing out brake pads, no one at dealer can seem to correct problem. Rotors have be replaced at ;East 2 times, calipers replaced 4 times and pads replaced 9 times. All of this has been done in a 7-8 mth period of time. And the problem is still on going with no correction to the problem. Brake pedal goes almost to the floor causing an extended stopping distance. Have almost rear ended another car several times due to almost failure of front brakes.
Excessive wear and tear on the pads at 13,000 miles. The service dept failed to inspect wheels and brakes. Then at 28,000 miles a total brake failure occurred. Additionally, a strut is defective.
- Mesa, AZ, USA
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Our 1999 Dodge Grand Caravan was modified for my wife who is disabled and confined to a wheelchair. The mini van was converted by vantage mobility international (vmi) in phoenix AZ. During the modifiacation, the exhaust system was re-routed and during normal driving conditions, caused the muffler to move and sever the right rear brake fluid line as well as the ABS electrical controller line. The movement of the exhaust system also punctured a hole in the rear of the muffler that would have also presented a carbon monoxide situation. If I had not had my local Dodge dealer look at my van on this particular day, my family would have been in an accident. This company provides these vehicles nationwide and this situation could continue to present a safety hazard to other owners and should be investigated. Thank you.
ABS light keeps blinking and brake fluid leaks out. Problem occurred two times. Dealer contacted and cannot duplicate the problem. Problem still exists. Provide further information.
A D V E R T I S E M E N T S
- Tahlequah, OK, USA