This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Dodge Grand Caravan. Ever since the vehicle was purchased new in 1999, the contact noticed that the headlamps were dim. When she took the vehicle to the dealer, they laughed at her. The failure progressively worsened. She had the bulbs replaced and recently had the headlamps polished; however, the failure was not corrected. The manufacturer stated that the vehicle was out of warranty and is the contact's problem. The failure mileage was 230,000 and current mileage was 280,000. Updated 09/10/08. The tailgate was replaced 3 times. The sliding doors would not open. The consumer stated the headlights have crystallized to the point it creates shadows on the road. Updated 09/012/08.
- Antlers, OK, USA
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- Antlers, OK, USA