This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving cruise control light began to illuminate along with the air bag light. Consumer took vehicle to the dealership, and they informed consumer that clock spring cracked. The tensioner seized.
While driving the cruise control would not engage when applied. The driver pressed down on the horn and there was not a sound. Also, air bag light flashed on the dashboard and stayed on. The consumer was able to drive the vehicle to the dealer for inspection, and mechanic determined that the clock spring needed to be replaced. Recall#1500521
While driving at any speed the air bag light illuminated and stayed on. When the air bag light came on the horn and cruise control would not work. An article appeared in a consumer magazine that documented a defective clock spring.
At any speed air bag light comes on and stays on. When the air bag light comes on horn and the cruise control will not work. There is an article in a consumer magazine that documents the problems the consumer is having. The problem mentioned is a defective clock spring.
We were driving our Caravan and had to use the horn. Once I pressed the pad for the horn, the air bag light came on, the horn did not blow and then I determined that the cruise control was not working. Before doing any research I had the repairs completed at the dealer. It was a defective clock spring and the cost to replace it came to $269.01. I then came to this site and found dozens of other complaints exactly like mine. I would list everyone I found but I'm sure you can look them up faster than I could type the id numbers. I also found a recall campaign id number 02V293000 on your site. I asked the dealer about this and they claim our Caravan is not included in that recall. I find this hard to beleave since they admit they are defective in the recall so why isn't ours covered under it?
Air bag light came on intermittently. No horn and no cruise control. Took vehicle to dealership, and was told that the clockspring malfunctioned. Clockspring on some of the 1998 Dodge Grand Caravan was on recall but not on her's. vehicle was manufactured on March 1998.
Consumer states that air compressor has completely shut down. Consumer also, horn is not functioning, and the warning light for air bags is on at all times.
The wires to the horn had burned.problem was not caused by the recall 02V293000 for air bag repair of the clock spring. Had part of recall done on air bag. Mechanic charged consumer to have diagnostic done on horn. Essington family Dodge in phila. Pa (215 492 8600). Reference number 11278103.
My airbag deployed while pulling away from my children's school without any warning. The airbag light never came on and I never received a recall letter. It busted up my steering wheel and dash board. I let my insurance co. Look at it and an investigator from daimler-Chrysler came out and took pictures of it. There was and is no damage to my vehicle. I was told that I would receive copies of everything, but instead was sent a letter from the manufacturer denying responsibility. The letter stated that my airbag light had been on for a long time. This is not true. I had just had my vehicle state inspected and all of those thing are checked. My car passed inspection. The manufacturer won't return my phone calls and I have never seen any proof to their claim. All that I want and wanted is my airbag fixed. I never claimed that I was hurt or any of my family members that were in the van at the time. Please help.
Consumer states that dealer took 15 minutes to replace clock spring per recall remedy 02V293000. Consumer advised that horn was still inoperative and dealer advised horn is not covered under recall remedy. Consumer contacted manufacturer who advised that dealer has no way of knowing whether horn problem was caused by clock spring failure. The dealer also stated in writing on service record that consumer only had a 3 month/4000 mile warranty on clock spring repair, when recall letter stated an extended lifetime warranty was to be instituted on component.
1998 Dodge Grand Caravan ES purchased new and meticulously maintained started having intermittent air bag light failures on 10/13/02. Air bag warning lights at differing times while starting, driving, etc. Anytime the vehicle is running. Concerned the air bag could deploy and injury family or cause accident. Please advise.
A D V E R T I S E M E N T S
- Florissant , MO, USA