This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 1998 Dodge Grand Caravan began smelling like gas intermittently in 2002. When the smell repeated itself over the course of several months, we took it to the dealer. The dealer failed to find a leak or reason for the smell. The smell continued intermittently and in 2004, we took the car back again. This time the dealership advised replacing the entire fuel tank at a cost to us of $572. I'm not sure what the labor cost was. They refused to cover the cost of the poor design. They appear to have replaced it with a 2000 fuel pump, which was one of the pumps found poor in an insurance crash test rating.
When the gas tank is full, fuel leaks profusely from the fuel pump flange, pooling on the ground under the car. This same problem resulted in a recall of 96 model year Caravan after only six small fires.
A D V E R T I S E M E N T S
- Fairfax, VA, USA