This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was involved in a rear end crash and the front passenger seat incas in came apart at the adjuster tracks. This caused me to be thrown into the rear of the van making my injures much worse. See also 11004775.
The contact owned a 1998 Dodge Grand Caravan. While the contact's wife was driving 45 mph, another vehicle traveling approximately 70 mph struck the rear of the contact's vehicle. The air bags did not deploy. The front passenger seat (the contact's seat) separated from the seat track. The contact struck the side door and was thrown into the rear of the vehicle. The seat belt failed to restrain the contact and he was then struck by the seat. The contact sustained injuries to the neck and back. Three occupants in the other vehicle were also injured, as the front passenger's feet went through the windshield and two of the occupants suffered whiplash. Medical attention was required for all the injured occupants. A police report was filed. The vehicle was towed from the scene and the contact's insurance company confirmed that the vehicle was destroyed. The manufacturer and dealer were not made aware of the failure. The approximate failure mileage was 180,000. See also 11004763...updated 08/04/17 updated 10/11/2017
The contact owns a 1998 Dodge Grand Caravan. The vehicle was involved in a rear end collision and crashed into the vehicle in front of her at 5 mph. The air bag failed to deploy and the seat came off track during the crash. Due to the seat position, the contact could not depress the brake pedal or control the steering. The current and failure mileages were 124,000.
A 200 lb 80 year old man was sitting in the passenger seat of his van. When he and his wife was rear-ended in a 25-30 mph impact by a 85 Nissan pickup. The impact caused the passenger seat to fall backwards and the man broke his neck, he passed away a few days later. Seeing how this is a fairly new vehicle, it does not seem right that the seat broke under such a relatively minor impact. Who would I need to contact to initiate a manufacturing defect claim to help cover the mountain of medical bills resulting from this a incident?
- Unk, UN, USA
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The seat directly behind the drivers has seatbelt receivers that are flush with the seat. This is a problem if you place a child's safety seat on that bench and hook it in because any child that enters the car and tries to hook their seatbelt in, could unhook the child safety seat. They can unhook it simply by putting a toy down next to them or even if the child in the safety seat should drop a toy it could unhook the latch. This has happened to me more times than I can count. One time as I was turning the corner my sons seat flipped completely over and landed next to the bench (between the bench and the door). You can imagine how angry I was. I have tried to go to Dodge and I have called the ntsb as well as the national carseat safety bureau, but I have no answers yet. I have written to Dodge, but have yet to hear from them. To keep my son safe and alive I have had to remove the middle bench and move the rear seat forward, as it has belt latches that are more difficult to unhook( they are longer) and have remained latched. Do you have any suggestions for me in getting in touch with someone who can help? or to make sure someone in safeety and design at Dodge will know how potentially dangerous those hooks are. Thank you for taking the time to hear me and offer suggestions. Sincerely, lisa rambo
Driver's seat tracks and anchors are defective. Drove, stopped and rear ended, seat went forward, came back and was broken. Dealer contacted, and was unaware of the problem. Also, passenger's seat was bent/ middle passenger's seat brokenand will not lift up. Problems still exists. Provide further information.
A D V E R T I S E M E N T S
- Anderson, MO, USA