This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Serpentine belt comes off while driving in snow causing loss of power steering on slippery road surfaces. Loss of vehicle control and ability to regain vehicle control was compromised by lack of steering assist causing the vehicle to leave the roadway. I contacted Chrysler and they said there is no recall for my vehicle.this was a very dangerous situation as a school bus was near my vehicle when this incident happened. This issue needs to be addressed and a recall should be mandated.
Part 2 I've read on here that gates has a belt/pulley fix for this problem. If they have one, Chrysler can make one. This is a dangerous problem that can happen any time to many Dodge vans, it results in other damages, sudden loss of power steering control, possible injury even death to many people at one time. Many other vehicles have serpentine belts without this problem so it can be fixed. It's a repeated design flaw & should be corrected immediately. A ntsb rule goes something like this "a company is responsible for any foreseeable problems in their product" the same goes for the brake lines corroding enough for failure to occur in just a few years, this is also unacceptable. This is a $29,850 vehicle not a $2,000 1967 Volkswagen beetle, my beetle has the original break lines. And in good shape. All break lines are to be stainless steel to resist rust and corrosion. This is purely lack of quality in materials used to make these lines and the company also should be made to correct the problem by warning all owners about the problem and replacing all defectable lines with good quality lines.
I have a 1997 Dodge Grand Caravan last year on December 2007 my serpentine belt came off while I was making a right on one street under the rain, I almost lost control off my car but I was fortunate that no cars were around. It was hard for me to drive my car but I called the mechanic and he told me not worry that I would be able to get safe to the shop. That incident broke my windshield hose water, my air conditioner and my steering wheel hose and heat it up the car so I had to stop several times before I got to the mechanic shop. I was so afraid but I got safe. Then it happen again a week later, I was so angry with the mechanic because I thought that he didn't do nothing to my car and that he was taking my money only, since I was around the corner I was able to go back to him. Within the las 7 months, my serpentine belt came off around 5 times and every time that it came off it broke something, so I had to pay the mechanic more money. I would really like for someone to try to contact Chrysler and try to see what they can do, unless they are expenting for someone to get kill because they can't maneuver the wheel. Thanks for your time monica huaman
A D V E R T I S E M E N T S
- Mendon, MI, USA