This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Airbag light came on. Took to bob dance Dodge. Service employee stated that it was about the right mileage for this problem to occur. I asked service dept manager to compensate me for this since it this part failure was well know to occur. He refused. I asked for the repair to be pro-rated and he also refused. I paid $219.89 for parts and labor.
Clock spring failed causing the airbag light to remain lit and the horn will not work which is a safety issue. Dealer refused to repair under the extended service contract and repairs exceeded $200.
While stopping another vehicle hit consumer from behind, causing consumer to run into vehicle in front. Then, consumer ran into a fence. Passenger's side air bag deployed, but driver's side air bag did not deploy. Driver's side seat belt came loose and hung driver by left arm. Driver's seat broke, fell back, and hit child in car seat in the head, the middle seat where two toddlers were, also broke and flipped backward, consumer was injured, also stated horn and cruise control did not work, possible clockspring failure.
Air bag light came on and stayed on. Also, horn and cruise control did not function properly. Dealership informed consumer that there was no recall for this, and had not assisted consumer. The consumer feels very unsafe driving this vehicle.
While traveling air bag indication light would stay on. Also, horn did not not work. Consumer also states cruise control does not work as well, consumer was advised by dealership the air bag probably needs to be reloaded and the estimated cost would be $400-$500.
I found out of a potential problem from msnbc's article. I brought in my van and they told me it was bad and it would cost roughly $250 to get it fixed. Had we been in an accident, the air bag would not have deployed and we could have been killed. My understanding is that this is a large scale problem resulting from defective parts. Thank you.
Clock spring failed while vehicle was being driven, caused loss of air bag, horn, and cruise controll. Clock spring failed where the manufacture placed a plastic strip on the spring cable that put a severe bend in cable causing it to break the circuit and loose the vital safety functions of the vehicle.
Air bag warning light went on in approximately March 2000. Two dealers said that there was no real problem and to ignore it. The third dealer correctly identified the problem as a malfuntioning clockspring mechanism and finally replaced it 3/22/01. They stated that there was no recall and the cost was to the consumer. We are reporting this as the notice about this issue was just in the paper this month. Thank you.
My air bag light will not go off, I have no horn, and I have no cruise control... when I contacted Dodge dealer, they said it would cost approx. $100 to put on analysis, and see what the problem is... then I read this article last night, stating 164 people have complained about the same problem... what do I need to do.. will the dealer, fix this at no charge?
After starting vehicle, air bag light stayed on. Would go off and on by itself. Problem was consistent. Vehicle at dealership, informed by mechanic that air bag will not deploy if light was on. Ran a diagnostic check and nothing was found. The consumer wants an off switch for the air bag or have it removed because it is not working properly.
Air bag light stays illuminated while vehicle is in motion. Also, horn assembly and cruise control are inoperable. The consumer had traded the vehicle.
While driving cruise control would shut off, and sometimes horn would not work, airbag light would come on. Consumer took to dealer and they said it was the clock spring. So they replaced it.
A D V E R T I S E M E N T S
- Greenville, SC, USA