This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The airbag warning light on the dash has been activated. The horn and speed control are also inoperable which occurred about the same time the airbag light went on. Also, the windshield wipers activate occasionally even though the switch is in the off position. The outside mirrors also move when the automatic door locks are activated. It is my understanding that the air bag, horn and speed control problems are currently being investigated by NHTSA. A faulty clockspring assembly is the possible culprit.
Clock spring failed, disabling horn, airbag, and cruise control. When we brought it to the dealer, we were told that it is a common problem, but that since the vehicle was out of warranty we would have to pay $250 for the repair. Since then, two other friends with the same car have had their clock spring fail, and they have had to pay for the repair. Chrysler has issued a service bulletin (08-010-01) for the repair, but refuses to provide the repair at no, or a reduced, cost. As the horn and airbag were disabled, I feel that this should have been covered as a safety issue recall.
Airbag light came on intermittently for a week; has stayed on permanently ever since Oct 8, 2001. Cruise control no longer works. Horn is still working as of 10/21/01.
While traveling 45mph air bag light flashed on/off until it remained continously on. Problem effected horn usage and cruise control. Took vehicle to dealership, and was informed by mechanic that clock spring needed to be replaced due to being broken.
Airbag light intermittently comes on and off. Cruise control off switch doesn't disengage vehicle, only if brakes are applied cruise control shuts off. Steering wheel makes a squeaky noise, but doesn't seem to affect consumer's steering ability. Dealer advised consumer to bring vehicle in to be inspected.
Air bag light would come on/off while cruise control failed to operate properly. Dealership examined vehicle and determined that clock spring needed to be replaced.
While in driveway vehicle suddenly accelerated at a high rate of speed to 30-40 mph in a short distance with foot still on brake, causing vehicle to crash into a tree. Prior to incident consumer smelled wires burning.
While stopping another vehicle hit consumer from behind, causing consumer to run into vehicle in front. Then, consumer ran into a fence. Passenger's side air bag deployed, but driver's side air bag did not deploy. Driver's side seat belt came loose and hung driver by left arm. Driver's seat broke, fell back, and hit child in car seat in the head, the middle seat where two toddlers were, also broke and flipped backward, consumer was injured, also stated horn and cruise control did not work, possible clockspring failure.
Air bag light came on and stayed on. Also, horn and cruise control did not function properly. Dealership informed consumer that there was no recall for this, and had not assisted consumer. The consumer feels very unsafe driving this vehicle.
While traveling air bag indication light would stay on. Also, horn did not not work. Consumer also states cruise control does not work as well, consumer was advised by dealership the air bag probably needs to be reloaded and the estimated cost would be $400-$500.
Clock spring failed while vehicle was being driven, caused loss of air bag, horn, and cruise controll. Clock spring failed where the manufacture placed a plastic strip on the spring cable that put a severe bend in cable causing it to break the circuit and loose the vital safety functions of the vehicle.
My air bag light will not go off, I have no horn, and I have no cruise control... when I contacted Dodge dealer, they said it would cost approx. $100 to put on analysis, and see what the problem is... then I read this article last night, stating 164 people have complained about the same problem... what do I need to do.. will the dealer, fix this at no charge?
Vehicle was involved in a frontal collision. Upon impact, airbags did not deploy, causing minor injuries. Since incident, SRS light stayed illuminated while driving, and horn assembly/ cruise control became inoperable.
A D V E R T I S E M E N T S
- Parma, OH, USA