This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car suddenly lost power while driving on the freeway at 60mph; engine remained on. I pulled over, turned off the car, and it started back up again and drove fine for about 2 miles. 'service engine soon' light came on. When it lost power again, I slowed and then tried to reaccelerate, and it drove fine for about 5 miles, enough to get me off the freeway and to a safe location. I checked the oil and transmission levels, which were ok, and there was nothing leaking under the car. Went to an appointment, and came back to the car, which started up and drove ok for about a half mile, then it shut down completely at a traffic light. This time it wouldn't start back up again, so I pushed it onto a side street, where it started up fine and drove to the nearest gas/repair station. Now, the van won't start again. Van was proceeding straight in all situations.
The contact owns a 1997 Dodge Grand Caravan. While driving at 62 mph, the vehicle stalled intermittently. The vehicle was taken to an independent mechanic who diagnosed that the instrument cluster and the body control module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 77,000.
The contact owns a 1997 Dodge Grand Caravan. The contact stated while driving 40 mph, the engine warning lamp illuminated and the vehicle stalled. The vehicle was taken to the dealer where the technician was unable to duplicate the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 107,000. The current mileage was 114,000.
The contact owns a 1997 Dodge Grand Caravan. The contact stated that while driving at 40 mph, the vehicle hit a small pothole and the contact lost power steering. Also, the vehicle overheated and the alternator warning light was illuminated. The vehicle was towed to an independent mechanic who was unable to diagnosed the failure but decided to replaced the serpentine belt as a safety precaution. The failure recurred several times mostly when it rained or hit a pothole. The contact stated that the serpentine belt came off several times. The manufacturer was made aware of the failure who did not offer any assistance. The failure mileage was 130,000 and the current mileage was 143,000.
- Ronkonkoma, NY, USA
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- Santa Clara, CA, USA