10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
3,111 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1997 Dodge Grand Caravan electrical problems

electrical problem

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1997 Dodge Grand Caravan Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #27

Apr 012001

Grand Caravan

  • miles

A D V E R T I S E M E N T S

The airbag warning light on the dash has been activated. The horn and speed control are also inoperable which occurred about the same time the airbag light went on. Also, the windshield wipers activate occasionally even though the switch is in the off position. The outside mirrors also move when the automatic door locks are activated. It is my understanding that the air bag, horn and speed control problems are currently being investigated by NHTSA. A faulty clockspring assembly is the possible culprit.

- Park Ridge, IL, USA

problem #26

Apr 012001

Grand Caravan

  • miles
Clock spring failed, disabling horn, airbag, and cruise control. When we brought it to the dealer, we were told that it is a common problem, but that since the vehicle was out of warranty we would have to pay $250 for the repair. Since then, two other friends with the same car have had their clock spring fail, and they have had to pay for the repair. Chrysler has issued a service bulletin (08-010-01) for the repair, but refuses to provide the repair at no, or a reduced, cost. As the horn and airbag were disabled, I feel that this should have been covered as a safety issue recall.

- Manassas, VA, USA

problem #25

Oct 082001

Grand Caravan

  • miles
Airbag light came on intermittently for a week; has stayed on permanently ever since Oct 8, 2001. Cruise control no longer works. Horn is still working as of 10/21/01.

- Mansfield, TX, USA

problem #24

Aug 202001

Grand Caravan

  • miles

A D V E R T I S E M E N T S

Airbag, cruise control and horn were inoperable causing a safety issue.

- Holly Springs, NC, USA

problem #23

Jul 312001

Grand Caravan

  • miles
While traveling 45mph air bag light flashed on/off until it remained continously on. Problem effected horn usage and cruise control. Took vehicle to dealership, and was informed by mechanic that clock spring needed to be replaced due to being broken.

- Silver Spring, MD, USA

problem #22

Aug 012001

Grand Caravan

  • miles
Horn doesn't work. Clockspring was bad.

- Oklahoma City, OK, USA

problem #21

Aug 012001

Grand Caravan

  • miles

A D V E R T I S E M E N T S

Cruise control in-op. Clockspring was bad.

- Oklahoma City, OK, USA

problem #20

Aug 012001

Grand Caravan

  • miles
Horn doesn't work. Clockspring was bad.

- Oklahoma City, OK, USA

problem #19

Aug 012001

Grand Caravan

  • miles
Cruise control in-op. Clockspring was bad.

- Oklahoma City, OK, USA

problem #18

Jul 042001

Grand Caravan

  • miles
The airbag light is on and the horn does not work.

- Lewisville, TX, USA

problem #17

Apr 112001

Grand Caravan

  • miles

A D V E R T I S E M E N T S

Our horn does not work anymore and air bag light has been on for over a year.

- Irving, TX, USA

problem #16

Jul 012001

Grand Caravan

  • miles
Air bag light on, no horn, haunted wipers work without activation

- Fort Worth, TX, USA

problem #15

Jun 012001

Grand Caravan

  • Automatic transmission
  • miles
Air bag light illuminated on dashboard and horn is inoperable. Consumer has not taken vehicle to dealer. Possible clockspring failure.

- Ft.Mill, SC, USA

problem #14

Jun 062001

(reported on)

Grand Caravan

  • miles
Air bag light would come on and remain once vehicle has been started. Horn also failed to work when this happened.

- Madison, WI, USA

problem #13

May 232001

Grand Caravan

  • miles
Clockspring assembly failure (airbag light; no horn; no cruise control).

- Oviedo, FL, USA

problem #12

May 132001

Grand Caravan

  • miles
Airbag light came on - cruise control, horn inop, clockspring is broken, common problems.

- Stony Brook, NY, USA

problem #11

Apr 302001

Grand Caravan

  • miles
Clock spring failed causing the airbag light to remain lit and the horn will not work which is a safety issue. Dealer refused to repair under the extended service contract and repairs exceeded $200.

- Plano, TX, USA

problem #10

Mar 202001

Grand Caravan

  • Automatic transmission
  • miles
While stopping another vehicle hit consumer from behind, causing consumer to run into vehicle in front. Then, consumer ran into a fence. Passenger's side air bag deployed, but driver's side air bag did not deploy. Driver's side seat belt came loose and hung driver by left arm. Driver's seat broke, fell back, and hit child in car seat in the head, the middle seat where two toddlers were, also broke and flipped backward, consumer was injured, also stated horn and cruise control did not work, possible clockspring failure.

- Mt Holly, NC, USA

problem #9

Apr 292001

Grand Caravan

  • Automatic transmission
  • miles
Air bag light came on and stayed on. Also, horn and cruise control did not function properly. Dealership informed consumer that there was no recall for this, and had not assisted consumer. The consumer feels very unsafe driving this vehicle.

- Newport Richey, FL, USA

problem #8

Apr 172001

(reported on)

Grand Caravan

  • Automatic transmission
  • miles
While traveling air bag indication light would stay on. Also, horn did not not work. Consumer also states cruise control does not work as well, consumer was advised by dealership the air bag probably needs to be reloaded and the estimated cost would be $400-$500.

- Bossier, LA, USA

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