This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Dodge Grand Caravan. The contact stated that fluid has drained into the brake system. The dealer stated that nothing was wrong with the vehicle and no recalls were issued. The contact notified the dealer months later and they stated that he was not included in NHTSA campaign id number 96V215000 (service brakes, hydraulic:foundation components:master cylinder). He took the vehicle to another mechanic and they discovered fluid leaking into the reservoir of the service brakes from the master cylinder; however, no fluid was leaking. As a result, the fluid began to enter into the instrument panel. The failure mileage was 112,000 and current mileage was 113,000. Updated 12/31/07 the consumer stated when he attempted to apply the brakes, he realized he didn't have normal braking power. The pedal went all the way to the floor. Updated
Vehicle is being recalled for a clock spring failure. However, parts are currently not available. The cruise was inoperative, the air bag light and brake light stayed on. Recall#02V293000 and recall#96V215000.
While driving at 65 mph, the consumer noticed that the air bag light came on. The consumer attempted to slow the vehicle, but discovered the brakes were not working properly. After depressing the brakes, it took the vehicle over 100 yards to stop. The brake master cylinder was replaced, but the problem continued.
A D V E R T I S E M E N T S
- Rochester, NY, USA