This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Dodge Grand Caravan. The contact stated that the hatchback liftgate on the passenger side of the vehicle fell apart. The hatchback pushed a portion of the support bracket into the vehicle and caused interior damage. The arm of the liftgate snapped and fell on the contact's head. She checked the manufacturer's website to find out if her VIN was included in NHTSA campaign id number 97V079000 (structure:body:hatchback/liftgate:support device). She discovered that her VIN was not included in the recall. The vehicle has not been diagnosed by the dealer. The current mileage was 218,523 and failure mileage was approximately 217,000.
- Boswell, PA, USA
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- Boswell, PA, USA