This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have purchased this vehicle new and have had nothing but continual problems with it. I have had problems with the brakes since it hit 24,000 miles. I was told by a Chrysler shop that there was a rock in the rotor the first time. They replaced the rotor and pad on the left front the first time. Then 11,000 miles later I had similar problems with the brakes and had to have both left and right rotors turned. I was told that they were warped. Again I have had more problems. At 49,000 miles I had no front brakes at all, they were metal to metal. I brought the van to my local mechanic because it was not under warranty. He inspected the brakes and told me that the rotors and the pads had to be replaced, that there was no front brakes at all. He did the work and replaced the brakes and rotors. My mechanic knows of the problems that I have had with the brakes on the vehicle and says that it is crazy for me to have to replace these brakes as many times as I have. He feels that the problems are in the ABS and that it is malfuncting. I recently had my snow tires put on my vehicle and asked the mechanic to check my brakes for me. I was told that my left front has half of the pads gone and that there is some wear on the right front. Since I have had the brakes replaced in June 1999, every 3,000 miles when I have my oil changed I have my brakes checked. I am looking at replacing these pads again, they have approximately 6,000 miles on them and I can't afford to have my family and friend ride in this vehicle. In regards to my other complaints, I have had continual problems with the electrical system. I have reported to dave smith the problems I have with my windshield wipers, they wipe when ever they want to especially when it is cold and damp outside. I turn them on the first click on the interminent and they wipe 5-6-3-4 times and then shut off on the side of my windshield. There is nothing normal about them. They could not find anything wrong with.
This car has gone to the dealer so many times and not been fixed. After my warrantee expired I took the van to a trusted mechanic and at a great cost to me is the van being repaired. The dealer never once acknowledge or fixed any problems that the independant car mechanic was able to find easily.
I have gone round & round with South county Dodge about my Caravan. The wipers shouldn't be malfunctioning like this. They agree to pay for part but not labor. This is a defect on their part regardless! I am very dissatisfied with Dodge & will never buy one again! a work order was written up 2 times while still under warranty & was not fixed. 04/97 & 05/97
While driving windshield wipers will activate on their own and swipe across the window three to four times and shut back off with out warning. Dealer replaced the multifunction switch, but the problem returned.
- San Ramon, CA, USA
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Windsheld wipers would come on & go off by themselves. This is happening every day when its in use. It is steadily worse. Vehicle will be taken to dealer.
Windshield wipers come on at any time while engine is running. Wipers startle driver because operator does not activate them. Wipers also cause partial vision obstruction during operation.
While driving at 25 mph and going down a hill, consumer applied the brakes and they were smoking, forcing the consumer to pull over to the side of the road. Also, windshield wipers were working intermittently, and dealer could not determine the cause.
We have had multiple problems in most components of this vehicle including but not limited to both rear sliding doors, front and rear wipers, coolant leakage, engine fan & belt malfunctions, intermittent stalling, transmission failure and continuous malfunction, multiple parking brake malfunction and adjustment problems, multiple interior light malfunction, rear quad seat attachment problem, and other more cosmetic related problems with cracking door panel & poorly installed carpet & seat covers.
While driving 65 mph on the highway, the vehicle suddenly acted like it was in neutral. When the vehicle slowed, the car shifted down to 3rd gear and the transmission engaged. Subsequent disassembly of transmission revealed a broken overdrive hub. The windshield wipers com
This problem has occurred numerous times since purchasing this vehicle. I decided to report it after reading about other such incidents on this web site. The most recent occurrence was today, while waiting at a red light on a clear, sunny afternoon. The wiper switch was in the off position, as has always been the case. In fact, the wiper switch was replaced in October, 1996, but the problem still occurs.
1. there are 2 problems with wipers. 1.the front windshield wipers go on by themselves. It occurs at different times and different speeds, even when in park. To turn them off I must turn it on and then off again. 2.when front wipers are placed in the high position they will go off by themselves leaving me unable to see. To make them go back on I must turn it off and then back on. Have had it at the dealers numerous times to no avail. They change a part but don't fix the problem. 2. while driving at highway speeds the belt will fray and just fall apart leaving me with no power steering and no accelerator or generator. This is dangerous because I travel with my 3 small children on rural highways and driving on only whatever power is in the battery and without the powersteering the van becomes almost impossible to steer. My dealer has informed me that it is the tension pulley and that it is a problem for a lot of people and when asked if it was a recalled part he informed us it was not but should be. It is a part that can not be changed by us(there are no instructions in the mechanics manual we were given). We called Chrysler and was informed that we had to have the dealer replace this part at a cost of $90 for the tension pulley plus labor. This however will not solve the problem because there is still a defect.
Front windshield wipers come on without activating them. In addition, bench passenger seatbelt disconnects when buckled; brakes wore out when the car had 32,000 miles; left front tire blew out on the freeway at 7,000; transmission overhauled at 44,000 miles; passenger's sliding door locks do not open when unlocked, and gas tank was leaking.
Windshield wipers turn on automatically when controls are in the off position. Also, the wipers work intermittently when they are suppose to work continously.
Constant rubbing and grinding noise when brakes are applied and vehicle would lurch to a stop. Dealer cleaned the rear brake shoes of dust and machined the warped rear drums, however the noise and lurching continued.
A D V E R T I S E M E N T S
- Metaline Falls, WA, USA