This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Our 1996 Dodge Grand Caravan's front windshield wipers one day went on, and stayed on whenever the engine was on {no matter what we did, nothing would shut the wipers off -- no way -- no how ! we tried everything electrical to get them to turn off.} I had to drive the vehicle for days/weeks while the front windshield wipers were on and couldn't be turned off, and nearly got in two accidents because I was so distracted. This went on for several days while I waited for the problem to automatically cease of its own Accord, which it never did. The problem got worse with time. The front windshield wipers went on of their own Accord intermittently in the beginning, then after days/weeks, we could not shut them off at all. I was forced to bring the minivan to a Chrysler authorized dealership where they had to replace the BCM (body controller or body control module) at a cost of $574 at our own expense. I have asked Chrysler corporate twice if they will reimburse us; both times they refused. This is a factory defect that was not in any way caused by us. Chrysler is responsible for taking care of this defect, and doing the right thing by reimbursing us the $574. This is a safety issue. A person can not drive while the front windshield wipers are permanently on while it is not raining!
The serpentine belt that runs the car jumped off track the first Monday in October when it was raining. I first noticed my power steering went out. Then a few minutes later it over heated. So when I got under the hood to find out what the problem was, it was the belt it was not broken just off track. Had it fixed. The same thing happened again on October 25, 2003 some 3-4 weeks later. Again it was raining. The person who fixed it the 2nd time states that every time it rains and if I get water in my undercarraige it is going to pop off. This is very discouraging, I am the single mother of four young girls and I should not be afraid to drive my van when it is raining. Can someone please make some sense out of this for me.
Intermittently when left turn signal is activated windshield wipers come on. Dealer has inspected and repaired vehicle, however problem has reoccurred. The vehicle would not start due to battery failure. The sliding door does not shut properly. Passenger door does not lock due to door lock motor failure. Drivers window makes noise due to regulator failure.
A D V E R T I S E M E N T S
- Gilroy, CA, USA