This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Serpentine belt or tensioner clip has had to be repaired 4 times (towed every time) electrical problems since the beginning; turn the key and the windshield wipers start going, turn the key off and the wipers "keep" going, take the key totally out of the ignition and the wipers go and the "dinging" alarm that tells you the lights are on or the key is in, starts.(I seriously thought the car was possessed) or turn the key and "nothing" comes on except the engine. I've replaced the battery 5 times at least - it's usually better w/ a new battery for a little while. Have had to have the window motor and assembly replaced on drivers side twice and 5 times on the passenger side. Most recent was 4/04, which was replaced 7/04 again. The side sliding doors on both side do not lock, if you push the button down, you can't get it back up. The rear hatch is damaged from closing the door, looks like I was hit in the rear, but have not been. Check engine light was on for months in fall '03, no mechanic could say why. Wanted to get the A/C charged but it wouldn't hold a charge. Dealer couldn't figure it out. Took it to another mechanic who said the A/C unit was totally melted. Had it replaced and then the computer reset. Replaced the transmission at 100000, the "plantatary gears" were cracked. Check engine light is on again in 7/04, failed emisions, replaced O2 sensor, light still on, tack sticks and car won't accelerate at times - I can push it to the floor and it won't go"? feels like it's choking, no power. Have a 3.8L, should have power. There is no panel/door for pass. Airbag to come out. If I ever got in an accident, what would it do...just bust through my dash? over time, the dash on that side has gotten soft and mushy, what's that about" my dad bought the same year Caravan I did, but he doesn't have the Grand Caravan le and he doesn't have the 3.8L and he hasn't had a single problem...I guess I got all of them.
The serpentine belt that runs the car jumped off track the first Monday in October when it was raining. I first noticed my power steering went out. Then a few minutes later it over heated. So when I got under the hood to find out what the problem was, it was the belt it was not broken just off track. Had it fixed. The same thing happened again on October 25, 2003 some 3-4 weeks later. Again it was raining. The person who fixed it the 2nd time states that every time it rains and if I get water in my undercarraige it is going to pop off. This is very discouraging, I am the single mother of four young girls and I should not be afraid to drive my van when it is raining. Can someone please make some sense out of this for me.
Consumer stated that while driving on the highway window on driver's side just fell down. Fortunately, it did not break, but it distracted from driving. Driver had to hold widow up so it would not fall on anyone in vehicle. Consumer called the dealer regarding this problem, and was told by that he could not repair the individual window, but would have to replace the whole window assembly, and such repairs would be very expensive. Consumer was unable to pay for it.
The rear power windows occasionally will not open but when they do, they sometimes dont stay open, also the drivers side window occasionally will not go down but if it does it will not go back up. The radio was not working properly. Nlm
- Osseo, MI, USA
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Air conditionercondenser/driver side window regulator/tie rod, transmission shift cable, and O2 sensor were replaced. Also, there was a noise coming from front of vehicle, and from the exhaust area. Engine check light appeared. In addition, serpentine belt and water pump were replaced..
Power window motors and regulators are defective. Have had to replace driver's side power window motor & regulator on 1/26/01 and again on 3/15/02. Have had to replace passenger side power window motor and regulator on 6/4/02. Manufacturer should be held liable for defective power window motors and regulators. These defects are all too common.
Doors do not close properly and do not stay open when opened. A problem with the clock spring has caused the airbags to be inopperable, the cruise control does not work, the horn does not work, and the windshield wipers do not work (it does rain in phoenix sometimes). We had to replace the power window motor in the drivers door. This is the first 6 of 15 problems with this vehicle.
A D V E R T I S E M E N T S
- Osseo, MI, USA