This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Replaced defective transmission every 2 years at 37,000, 100760, and at 147654. Obviously there is a problem with the manufacturer as tranmissions do no typically fail every 24 to 28 months. The nthsa should force daimler-Chrysler to stand behind a known defective component and replace these at no charge when failures occur frequently. This is a known prevalent problem with the Chrysler/Dodge minivans and has been reported on extensively. Actions should be taken to protect consumers as it is unlikely daimler-Chrysler will take responsibilty on their own.
Transmission would no longer shift from first to second gear. Had to be replaced at 72000 miles. The hinges on the door were replaced and the front rotor was turned.
Transmission has locked up 4 times. 1st time @ 54kmiles/2nd @ 37kmiles/3rd @ 30kmiles/ 4th (which was a remanufactured) @ 48K mile. All of these occurred while I was pulling into an intersection or through a light.
Transmission failed for the second time, manufacturer states out of warranty this time. Extremely rude customer service rep at Chrysler hotline stated car is old and no one in the chyrsler corporation can do anything about it. History of this transmission is poor and manufacturer defects are clearly the cause.please help make Chrysler understand its responsibility for this problem.
When depressing gas pedal vehicle would not travel. Vehicle was serviced. Technician stated that transmission needed to be replaced. Consumer was now on 3rd transmission.
We were driving the vehicle on the interstate at 65 mph when the transmission suddenly and unexpectedly gave out. The vehicle dropped in speed from 65 to under 40mph in less than two seconds causing the vehicle to nearly be involved in a catastrophic rear end accident with a tractor trailer truck following behind my van. This is a common problem with Chrysler vehicles please do something about it since they are not. Thank you.
I purchased my minivan from bedard bros. On Feb. 21, 2000. On April 3, 2000 it had a rebuilt transmission put in by bedard bros. Because while I was driving it suddenly dropped into a lower gear. Then it started leaking fluid. Bedards said a pin caused a hole in the transmission case. On May 10, 2000, I had the same problem with the transmission dropping into a low gear and the check engine light coming on. A mechanic at bedard bros. Hooked his computer to the vehicle and reset the codes not being able to duplicate the problem. In Oct. 2001 I again felt a "clunk" and it dropped into a lower gear but that somehow corrected itself. But, now the transmission is leaking again. I brought it to bedard bros. On 10/15/01 and they said they replaced the front pump seal. I picked up the vehicle on 10/17/01. On 10/18/01 I noticed the transmission still leaking so I drove it back to bedard bros. The put some type of dye into the system that will help them locate the source. He stated it may be a crack or something but it has to go back for a look on 10/22/01. My concern is that these are defective transmissions. I talked to a person from fenn St. Transmission who said these vehicles are known for these problems and that there is a pin that breaks loose and often goes through the transmission case.
Body control module failure occurred during a move from Maryland to Georgia, resulting in failure of windshield wipers during rainstorm. Arrived at dealer only 451 miles after expiration of 75K warranty. However, neither the dealer nor Chrysler would assist in repair costs. Have submitted two lengthy voq's today as I am finally fed up with this Chrysler product and the failure of Chrysler and the NHTSA to enact additional forced recalls of these vehicles. The transmission, fuel tank, body control module, clock spring (which resulted in inoperative airbags), and suspension parts all failed long before they should have. Additionally, a cursory search of both NHTSA and other web sites reveals that these parts have a high failure rate. Despite being replaced by a dealer only two years ago, the steering rack on my minivan is already failing again. I am extremely unimpressed with both the quality of this vehicle and the lack of support from Chrysler in addressing repeated failures.
How can radical failures like this go on unaddressed? Chrysler is satisfied to sell cars that fail as long as they don't get sued. The problem is not new and is very frequent.
This mini van is my 5th such vehicle. Each one except for my 2000 (which only has 25000 miles) has experienced transmission troubles earlier than I feel they should have. My 1996 Grand Caravan has just been put in the shop due to transmission failure. Differential gear had a tooth break off causing loud clunk on acceleration. Chrysler Corp has known for years that their mimivan transmissions are trouble some however have not seemed to want to improve the reliabilty of them. Is there any recourse for consumers to get some compensation from Chrysler for these lemon transmissions. Please contact me with any info that could help me seek renumeration.
Vehicle was going 15-20mph and lost power after exiting from one highway and entering another highway on the on ramp. Vehicle coasted to side of road. Had to be towed to dealer. Cause of transmissions failure was not determined.
I have had my serpentine belt and tensioner replaced twice, once at 32000 (under warranty) and once at 73000 miles. The dealer charged me the full $200 for the repair in spite of the fact that I'd had it replaced at 32000M and it is a known problem with a service bullitin. The failure causes the power steering to cease opperating. I also had a broken gear tooth in my transmission at 73,000M. The dealer was going to charge me $2100 for a new transmission, but I decided to take it elsewhere and have yet to have it fixed.
1) when you would start the van it would not go into drive for @ 5 min. Then would finally go into gear. (2) when travelling @45 to 50 the van would start to shudder bad and would lose all of its power for a couple of seconds and then would be alright. (3) when stopping at a light/ stopsign or yield the van would not go. Told at the Chrysler dealership it was the transmission and torque converter.
A D V E R T I S E M E N T S
- Houston, TX, USA