This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The consumer feels that all of the vehicles seat belt latches are unsafe and improperly assembled by the manufacturer. The consumer feels that the seatbelt unlatches to easily. The dealer has been notified.
Vehicle rear ended another vehicle at 3O-35mph and driver's seat belt came unbuckled during impact. Seat belt retracted and was caught around passenger's neck. Chrysler has vehicle currently.
The built-in child seat gets stuck with the child in the seat and when the seats are close and then a child cant get in them. Chrysler did a recall and installed a safty clip to address getting the child out. But the problem continues that you cant use the seat when the get stuck in the closed position so you cant put a child in the seat. Also note Chrysler has change the mechinism on newer vans. They gave a an escape route not a fix to the problem of the belts getting stuck due to food falling in the lock area. Remeber we are talking about a child seat. I would also like to report I have brought the car in to the dealership three times to unlock the seat belts when the get stuck perminantly closed. This time I was told I would have to call Chrysler customer service which I call over 25 time at the dealership, and from my home and work only to receive a busy signal every time. I ask the dealership to call since they gave me the number and they declined. Please let me know how many other complaints have been issued on this child seat system.
Front windshield wipers come on without activating them. In addition, bench passenger seatbelt disconnects when buckled; brakes wore out when the car had 32,000 miles; left front tire blew out on the freeway at 7,000; transmission overhauled at 44,000 miles; passenger's sliding door locks do not open when unlocked, and gas tank was leaking.
A D V E R T I S E M E N T S
- Salt Lake, UT, USA