This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer states that the air bag light comes and and stays on and the horn is inopertive. Dealer contacted had the clock spring replaced. This is a common problem.
The clockspring failure caused several components to stop functioning including the driver side airbag, horn and cruise control. I understand this is a fairly common problem among Dodge vehicles and am upset that they first charge a sizable diagnostic fee only to determine that this common problem has occurred rather than offering a free part replacement which would render the diagnostic uncessary. The air bag and horn should be considered by Dodge to be safety components and if this clockspring assembly is a commonly defective part, it should be replaced as part of a recall program.
Was driving, and was about to make a turn, when vehicle lost power. Driver lost control of vehicle. Applied brakes to stop. Had checked vehicle & noticed pulley belt had came off. Tension bracket had failed (serpentine belt). Also, driver's side air bag did not deploy.
A D V E R T I S E M E N T S
- Irvine, CA, USA