This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Slider door locks failure-left does not lock even manually; right will not unlock except manually. A/C compressor failed - always smelled antifreeze until failure. Dodge will do nothing to help defray major cost. Wipers come on/off whenever they want especially when cold. Can put into drive/reverse w/O braking. Numerous other misc problems-brakes, transmission, front end.
Brakes don't respond and brake well enough. Also, front end pads/rotors and calipers need replacing. Dealer stated they passed inspection with no problem, and it was just wear and tear.
- West Dend, WI, USA
Search CarComplaints.com for these popular complaint phrases...
Slider door locks failure-left does not lock even manually; right will not unlock except manually. A/C compressor failed - always smelled antifreeze until failure. Dodge will do nothing to help defray major cost. Wipers come on/off whenever they want especially when cold. Can put into drive/reverse w/O braking. Numerous other misc problems-brakes, transmission, front end.
Minivan's dashlight warnings for airbags/ABS(and related equip:horn/cruise control-inoperative) appeared. Took auto to Chrysler dealer for diagnosis. Dealer service dept.stated defective item: Clockspring device, and not a warranty covered part/service part, therefore customer liable for repair..
Right before vehicle shifts into overdrive there is a jerky motion. Dealer cannot find problem, at 40 -45 mph. Also, transmission has to be rebuilt, and airbag light stays on. Dealer says it's due to an open circuit, brakes replaced twice, rotors replaced. The consumer had transmission problems numerous times. Noise in engine while driving due to serpentin belt and tensioner failure.
When driving at low rate of speed and upon depressing brake pedal to make a gradual stop, ABS system kicked in, causing poor braking performance, and resulting in extended stopping distance. Consumer has contacted the dealer, dealer has yet to replace parts.
Anti locking brake system releases the brakes on slow approach to a stop sign or stop light. They do not release when braking hard, only after initial braking and slowing for a stop. They release as if sensing a slippage at one to the wheels. There is no snow or water on the highway, conditions are dry and excellent, however they still release for 2-3 seconds before holdings (grabbing) again.
ABS light stays illuminated while the vehicle is in motion, rendering ABS system inoperable. Dealer has repaired vehicle several times, and the problem still exists.
I have purchased this vehicle new and have had nothing but continual problems with it. I have had problems with the brakes since it hit 24,000 miles. I was told by a Chrysler shop that there was a rock in the rotor the first time. They replaced the rotor and pad on the left front the first time. Then 11,000 miles later I had similar problems with the brakes and had to have both left and right rotors turned. I was told that they were warped. Again I have had more problems. At 49,000 miles I had no front brakes at all, they were metal to metal. I brought the van to my local mechanic because it was not under warranty. He inspected the brakes and told me that the rotors and the pads had to be replaced, that there was no front brakes at all. He did the work and replaced the brakes and rotors. My mechanic knows of the problems that I have had with the brakes on the vehicle and says that it is crazy for me to have to replace these brakes as many times as I have. He feels that the problems are in the ABS and that it is malfuncting. I recently had my snow tires put on my vehicle and asked the mechanic to check my brakes for me. I was told that my left front has half of the pads gone and that there is some wear on the right front. Since I have had the brakes replaced in June 1999, every 3,000 miles when I have my oil changed I have my brakes checked. I am looking at replacing these pads again, they have approximately 6,000 miles on them and I can't afford to have my family and friend ride in this vehicle. In regards to my other complaints, I have had continual problems with the electrical system. I have reported to dave smith the problems I have with my windshield wipers, they wipe when ever they want to especially when it is cold and damp outside. I turn them on the first click on the interminent and they wipe 5-6-3-4 times and then shut off on the side of my windshield. There is nothing normal about them. They could not find anything wrong with.
This vehicle has been the worst vehicle I have ever owned because of continuous ongoing problems, the biggest of which was the engine head failure which cost me about a $1,000 thats with Dodge paying an additonal $800 for the parts. Now a year later, my transmission is failing and does not change gears. Please help I promise not to buy a Chrysler product again, I swear. All the other problems have been nagging, but tolerable. But this is too much.
While driving at 25 mph and going down a hill, consumer applied the brakes and they were smoking, forcing the consumer to pull over to the side of the road. Also, windshield wipers were working intermittently, and dealer could not determine the cause.
Front windshield wipers come on without activating them. In addition, bench passenger seatbelt disconnects when buckled; brakes wore out when the car had 32,000 miles; left front tire blew out on the freeway at 7,000; transmission overhauled at 44,000 miles; passenger's sliding door locks do not open when unlocked, and gas tank was leaking.
A D V E R T I S E M E N T S
- Osseo, MI, USA