This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While traveling, the dash board indication lights flashed throughout travel. The technician stated the problem was due to the air conditioner control heads contained a short.
Since the first week that I owned this car. Whenever I run the air conditioner, the car will stall out. At first, I could restart the car readily. Later, it took several tries to restart it. Now I know that I have to wait several minutes in order to restart it. I must leave the air conditioner off, if I want the car to continue running. I have reported this to the dealer more times than I can count, and they did some engine adjustments which never solved the problem. Apparently there was a tsb on this problem, but no solution has been found. When the air conditioner is running, it doesn't matter whether I'm driving in stop and go traffic or whether I'm at speed. It will happen. So, the way to avoid the problem is not to use the air conditioner. But I bought the car with air conditioning, and I'm entitled to have what I paid for. My conscience tells me that I have to protect other drivers on the road, so I don't run it. Chrysler has a registered complaint from me and other people, as well, about this problem. They have done nothing. I have another crisis of conscience: I'd like to get rid of this car and this dangerous problem, but who will buy this car? I can't sell it without full disclosure of the problem. And if I trade it in to Chrysler, I'm sure they won't disclose the problem to some unsuspecting customer.
Air conditionercondenser/driver side window regulator/tie rod, transmission shift cable, and O2 sensor were replaced. Also, there was a noise coming from front of vehicle, and from the exhaust area. Engine check light appeared. In addition, serpentine belt and water pump were replaced..
There is a very foul smell inside vehicle whenever consumer started up vehicle.also, air conditioner does not work. Contacted dealer, and dealer was not willing to do anything.
- Tampa, FL, USA
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Air conditioner blows out hot air. Consumer purchased vehicle in March and there was no reason to turn it on. On inspection list air conditioner was checked as working. Consumer lives in a hot climate, and air conditioner is very much needed. Dealer couldn't determine the problem.
We had to replace the A/C compressor, high pressure switch, expansion valve and receiver/driver to repair leaks due to premature wearout. This cost us $1240. Chrysler has had problems with this A/C system breaking down prematurely.
Intermittently windshield wipers become inoperable and sometimes come on by themselves, obstructing view of driver. Vehicle at dealer's for repair. O2 sensor, ignition switch, key cylinder, and A/C blower resistor and wiring kit all replaced.
The evaporator coil is prone to premature failure. I work for a company that owns 25 to 30 Dodge Caravan af various years and this is a common problem on models built between 1993 and 1999. Also the dealership has admitted to me that they have repaired 100's of vehicles (Chrysler/Dodge/Plymouth) with this type of problem. Daimler Chrysler's customer assistance hot line offered no help what so ever. When the refrigerant (R134A) leaks, it enters the passenger compartment and can be toxic if combusted, not to mention not a good thing to breath non-combusted.
At the start up of the van, the compressor pulley was locked up to the point that it would not turn and the belt was rubbing on the pulley causing large amount or smoke. Cost to repair was more than $3,000.
Replacement of ac compressor & evaporator cost $1450; engine head was replaced free even though warranty had expired(spent $870 on maint and repairs of which $300 was to replace spark plug wires and resistor pack that was said to cause check engine light. Head was actually casuing problem); fan relay repaired under warranty; Firestone said water pump frozed and caused belt to break ($300 repair).
A D V E R T I S E M E N T S
- Cincinnati, OH, USA