This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Dodge Durango. The contact stated that while her mother was driving approximately 20 MPH, the vehicle crashed into another vehicle that had slammed on its brakes. The contact stated that the proceeding vehicle then crashed into the rear of another vehicle. The contact stated that her mother was involved in a four-car pileup. The air bags did not deploy. A Police report was filed. The vehicle was towed to a lot. The contact's mother sustained arm and neck inquires. Medical attention was needed. The contact's mother received medical attention. The manufacturer was not notified of the failure. The failure mileage was 57,000.
The contact owned a 2021 Dodge Durango. The contact stated that while driving approximately 70 mph and turning in an exit veering to the right when the vehicle began reducing in speed and the vehicle was displaying numbers counting down on the instrument panel. The contact pulled to the side of the road where they turned the vehicle off and waited approximately 5 - 10 minutes before turning the vehicle back on and driving to the dealer. The dealer was unable to duplicate the failure therefore they were unable to diagnose the cause. The vehicle had not been repaired. Approximately 3 weeks after while driving approximately 40 mph when attempting to go on a roundabout when the vehicle began displaying the count down on the instrument panel. The contact attempted to apply the brakes however the vehicle continued to accelerate forward causing the contact to drop into the center of the roundabout. The air bag failed to deploy and the contact hit their head on the steering wheel. The contact also received whiplash and medical attention was needed. The contact was injured from the neck down the back. The vehicle was towed and deemed totaled. A police report was filed. The manufacturer was not made aware of the failure. The failure mileage was 44,722.
#1 The word " Air bag ! " notification would display on dashboard, #2 An "SOS" message on radio screen. #3 Red light on rearview mirror at or near emergency button. this would occur intermediately at start up, and or during driving at times. Vehicle was dropped off Wednesday, October 12, 2022 and is currently at "Bill Snethkamp Chrysler Dodge Jeep Ram" 16400 Woodward Ave, Highland Park, MI 48203 where i was told that it has a seatbelt issue which can cause airbag issue, and due to safety concern, my vehicle will have to stay..
Your vehicle's air bag warning light recently indicated the air bag system may not be working properly. The air bags in your vehicle might not inflate in a collision, or they could inflate without a collision if you do not get the required service. Have your vehicle checked at your dealership. The sos systems comes on the screen and is very distracting when driving. Then it states it couldn't connect to sos system and contact a dealer. Red light comes on the dash and on the rearview mirror. Almost caused me to wreck.
Your vehicle's air bag warning light recently indicated the air bag system may not be working properly. The air bags in your vehicle might not inflate in a collision, or they could inflate without a collision if you do not get the required service. Have your vehicle checked at your dealership. The sos emergency alert opens up on the screen and states it couldn't connect please have vehicle serviced at dealer. Its distracting and can cause you to have an accident
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- San Bernardino, CA, USA