This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Water accumulates in the rear light bar. This has caused the LEDs to start flickering. This could cause issues in traffic, especially at night if the LEDs are flickering or not working completely. This issue is well known in the Durango community. Mopar is also aware of this. I can always see some water in the light bar after every rain. This vehicle has not been inspected by anyone yet. There are no warning lights associated with this issue. I first noticed the water after owning the vehicle for about 1 year.
The driver's side Daytime Running Lights (DRL) no longer operate. It is available for inspection. DRL have become a regular safety feature to improve visibility in daylight hours. I have not taken it to a dealer, as I do not want to be charged hundreds of dollars in "labor" for them to tell me it doesn't work. I have done research online in Forums and on YouTube, and have confirmed that there are numerous people with the same year, make and model who's driver's side DRL have stopped working just before or just after the 36,000/3 years. For example, my car has 46,000 miles on it when the DRL stopped working. Other's on the Forums who have had their vehicle inspected by the dealerships have confirmed that the entire light assembly needs to be replaced, at a cost of $1300, not including labor. There were no warning lamps or indications that the light went out, I saw my reflection in another car that was in front of me. There is no reason for an LED DRL to go bad after less than years and/or 46,000 miles and the owner then expected to buy a replacement part that costs $1300.
The liftgate light assembly (racetrack light) has defective gaskets which have allowed water to enter the assembly. The light now has a short resulting from the water and randomly flashes or goes out. This is troubling when following the vehicle as you cannot tell if it is a brake light coming on, hazards, or what the purpose of the random flashing light is.
Water intrusion into the rear taillights causing LED assembly to burn out. This potentially renders the vehicle not visible to other drivers at night time without running lights.
- Fishkill, NY, USA
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The driver side DRL has gone out. Passenger DRL is working perfect. Looked at dodge forums to see if others are having the same problem and there is MANY of the same complaints!
The contact owns a 2021 Dodge Durango. The contact stated that he noticed that water was leaking into the taillights on inclement weather days. The vehicle was taken to the dealer. Additionally, the contact sent photos of the failure to the dealer; however, the dealer informed the contact that they could not replace the taillights under warranty because no failure was found. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 34,000.
Auto leveling headlights are pointed too low, not providing enough lit view of the road at night. This is a constant issue and not intermittent. Not being able to see far enough ahead of a vehicle travelling at the speed limit, could cause harm or even death to the operator, passengers or objects in the road. Dealer confirmed lights are pointed too low. Vehicle has not been inspected by the Manufacturer, Police, Insurance Representative. It has only been inspected by the dealership. No warning lamps, messages or other symptoms. I just purchased this vehicle and it was like this when I purchased it.
On my '21 Durango, the backup camera has been so horribly bright at night that I have come to putting my hand or a towel over the screen so that I can look at my side mirrors when backing up. I have visited the dealer and their resolution was to lower the brightness setting which had no effect on the backup camera. This is a huge safety issue backing up at night whether it's in a parking lot or driveway.
My rear tail lights are filling with water due to the fact the Dodge Durango tail lights are not fully sealed. Inevitably there will be a short and the lights will no longer work. PLEASE LOOK INTO THIS COMMON PROBLEM thanks
A D V E R T I S E M E N T S
- Prior Lake, MN, USA