This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Dodge Durango. The contact stated that while driving at an undisclosed speed, he smelled a gasoline odor in the interior of the vehicle. As a result, the contact started to feel physically ill, potentially compromising his health. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V115000 (Structure), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 15,000.
The contact owns a 2021 Dodge Durango. The contact stated while driving approximately 55-60 MPH, the rear spoiler detached and struck the rear windshield. The contact pulled over and located the part. The contact received notification of NHTSA Campaign Number: 23V115000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 49,000. Parts distribution disconnect.
The contact owns a 2021 Dodge Durango. The contact stated that while opening the rear hatch, he noticed a bolt inside the hatch from the rear spoiler. The contact took the vehicle to a local dealer, where it was diagnosed with needing the rear spoiler to be replaced. The vehicle was not repaired due to not having the parts available. The contact stated that while driving 65 MPH, the rear spoiler detached from the vehicle and hit the highway. The contact parked the vehicle and retrieved the rear spoiler. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V842000 (Structure); however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 29,000.
The contact owns a 2021 Dodge Durango. The contact stated that while driving approximately 70 MPH, there was an abnormal banging sound detected. The contact became aware that the spoiler had partially detached and was dangling from the vehicle. There was no warning light illuminated. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 21V842000 (Structure) for which the VIN was included. The manufacturer was not notified. The approximate failure mileage was 31,911.
The contact owns a 2021 Dodge Durango. The contact stated while driving approximately 65 MPH, the rear roof spoiler detached from the vehicle. The contact was able to retrieve the spoiler from the side of the highway. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The approximate failure mileage was 5,000.
A D V E R T I S E M E N T S
- Bronx, NY, USA