Technical Service Bulletins (TSBs) for the 2020 Durango are official communications between Dodge & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Read More »
UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Read More »
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. Read More »
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS ... Read More »
Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled. Read More »
SENSOR, Park Assist For diagnostic issues relating to any of the following Park Assist error conditions: ?SERVICE PARK TRONICS ON CLUSTER ?VEHICLE WITH FAULT B1297-12-PTS SENSOR. Read More »
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS ... Read More »
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS ... Read More »
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: UAQ radios - 34.2. UCQ - 30.24. Read More »
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: UAQ radios - 34.2. UCQ - 30.24. Read More »
SWITCH, Fuel Door For concern of fuel door button inoperative, FCA engineering is requesting the fuel door button along with the driver kneeblocker panel assembly be returned to FCA through the normal part return process in an ... Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
CAP, Engine Oil, Fill (O RING, Oil Filler Cap) For all model years, models and engines using oil fill caps with O-Ring seals: These O-Rings are now available for service. The green O-Ring is part 68029299A$. Read More »
TUBE, Coolant outlet (Rear Heater Return Line) If looking to replace the rear heater line due to a rub through from the trans oil heater (TOH) line clamp on the engine side: 1) Rotate the tangs on the clamp towards the transmission and ... Read More »
Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. Read More »
COOLER Engine Oil Please be aware that the oil cooler seal is serviceable as a standalone part and should be considered for replacement as a remedy for fluid leak. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM. Read More »
Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM. Read More »
Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM. Read More »
Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM. Read More »
TUBE, Coolant outlet (Rear Heater Return Line) Be advised, Mopar does offer rear coolant line repair kits for MY 2018 - 2020 vehicles for coolant leak repair. Please see TSB 23-023-20 for kit part numbers and instructions. Read More »
TUBE, Coolant outlet (Rear Heater Return Line) Be advised, Mopar does offer rear coolant line repair kits for MY 2018 - 2020 vehicles for coolant leak repair. Please see TSB 23-023-20 for kit part numbers and instructions. Read More »
Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that ... Read More »
(Revision A) Engine Restarting On Stop/Start Event Without Releasing The Brake Pedal, EVIC Displays Shift To P Then Desired Gear, D on PRNDL Flashing Read More »
Rear Heater Coolant Tube Repair This bulletin involves inspecting and possibly repairing the rear heater coolant return tube. Customers may comment on one or more of the following:A coolant leak or fluid appearing from under the vehicle. Read More »
Rear Heater Coolant Tube Repair This bulletin involves inspecting and possibly repairing the rear heater coolant return tube. Customers may comment on one or more of the following:A coolant leak or fluid appearing from under the vehicle. Read More »
TUBE, Coolant outlet (Rear Heater Return Line) If looking to replace the rear heater line due to a rub through from the trans oil heater (TOH) line clamp on the engine side: 1) Rotate the tangs on the clamp towards the transmission and ... Read More »
TUBE, Coolant outlet (Rear Heater Return Line) If looking to replace the rear heater line due to a rub through from the trans oil heater (TOH) line clamp on the engine side: 1) Rotate the tangs on the clamp towards the transmission and ... Read More »
BATTERY, Auxiliary (180 AMP) Mopar Engineering has reviewed the BBAUA180AA battery due to concerns over fitment in Chrysler, Jeep?, Dodge & Ram vehicles and has provided direction on usage. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
PSU right intake camshaft Case 1) If you are to flash the PSU (Pentastar Upgrade Engine) PCM due to P0300 code presence, only AB or previous LEVEL PSU right intake camshaft PN 05047913AA or AB (old version) should be replaced. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that ... Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
TUBE, Coolant outlet (Rear Heater Return Line) Be advised, Mopar does offer rear coolant line repair kits for MY 2018 - 2020 vehicles for coolant leak repair. Please see TSB 23-023-20 for kit part numbers and instructions. Read More »
Fuel Vapor Hose Not Connected This bulletin involves inspecting and connecting a loose fuel vapor hose. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
TUBE, Coolant outlet (Rear Heater Return Line) If looking to replace the rear heater line due to a rub through from the trans oil heater (TOH) line clamp on the engine side: 1) Rotate the tangs on the clamp towards the transmission and ... Read More »
SWITCH, Fuel Door For concern of fuel door button inoperative, FCA engineering is requesting the fuel door button along with the driver kneeblocker panel assembly be returned to FCA through the normal part return process in an ... Read More »
SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in ... Read More »
Flash: Transmission Control Module (TCM) Updates The customer may describe one or more of the following: ? **A clunk or loud popping noise from the transmission (underneath) when the vehicle is started/ remote start. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time ... Read More »
TUBE, Coolant outlet (Rear Heater Return Line) Be advised, Mopar does offer rear coolant line repair kits for MY 2018 - 2020 vehicles for coolant leak repair. Please see TSB 23-023-20 for kit part numbers and instructions. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition:A loud whistle noise upon engine start up. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition:A loud whistle noise upon engine start up. Read More »
TUBE, Coolant outlet (Rear Heater Return Line) If looking to replace the rear heater line due to a rub through from the trans oil heater (TOH) line clamp on the engine side: 1) Rotate the tangs on the clamp towards the transmission and ... Read More »
SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in ... Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM: Read More »
Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM: Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition:A loud whistle noise upon engine start up. Read More »
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
Flash: Radio Frequency Hub Module (RFHM) Updates The customer may describe that they heard about these vehicles that can be unlawfully driven away by thieves when they are able to program new key fobs through the RFHM. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Flash: Transmission Control Module (TCM) Updates The customer may describe one or more of the following: ? **A clunk or loud popping noise from the transmission (underneath) when the vehicle is started/ remote start. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS ... Read More »
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS ... Read More »
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS ... Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected Read More »
UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Read More »
UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3. Read More »
3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
LAMP, License Plate / LAMP, Liftgate If the license plate lamps have moisture or are inop, please replace the full liftgate lamp and/or the license plate lamp as one unit using care not to touch the licence plate lamp. Read More »
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: UAQ radios - 34.2. UCQ - 30.24. Read More »
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: UAQ radios - 34.2. UCQ - 30.24. Read More »
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »
Fuel Vapor Hose Not Connected This bulletin involves inspecting and connecting a loose fuel vapor hose. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition:A loud whistle noise upon engine start up. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition:A loud whistle noise upon engine start up. Read More »
Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Read More »
Flash: Security Gateway Module (SGW) Enhancements This bulletin involves updating the Security Gateway Module (SGW) with the latest available software. Technicians may notice that the vehicles SGW is not at the latest software level. Read More »
Flash: Security Gateway Module (SGW) Enhancements This bulletin involves updating the Security Gateway Module (SGW) with the latest available software. Technicians may notice that the vehicles SGW is not at the latest software level. Read More »
Flash: Security Gateway Module (SGW) Enhancements This bulletin involves updating the Security Gateway Module (SGW) with the latest available software. Technicians may notice that the vehicles SGW is not at the latest software level. Read More »
2020 WD SRT F19 Fuse - Correct Part Number If replacing the PDC due to a failed F19 fuse - 20A Max Fuse (Headrest Solenoid), or if looking to replace the F19 fuse, please use MOPAR part number: 68202896AA. Read More »
Trailer Tow Wiring Harness 2020 Mopar kit 82216008AC is not compatible with 2021 WD 3.6L vehicles. Work around until new kit is released for 21MY is to use kit part number 82216007AC and order service PDC part number 68500274AA. Read More »
Trailer Tow Wiring Harness 2020 Mopar kit 82216008AC is not compatible with 2021 WD 3.6L vehicles. Work around until new kit is released for 21MY is to use kit part number 82216007AC and order service PDC part number 68500274AA. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
BATTERY, Auxiliary (180 AMP) Mopar Engineering has reviewed the BBAUA180AA battery due to concerns over fitment in Chrysler, Jeep?, Dodge & Ram vehicles and has provided direction on usage. Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Read More »
3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Instrument Panel Cluster (IPC) Updates This bulletin involves reprogramming the IPC with the latest available software. Customers may comment on the following: Customer cannot toggle between MPH and KPH speedometer. Read More »
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition:A loud whistle noise upon engine start up. Read More »
License Plate LED Light Inoperative - Moisture Visible Within the Lens The customer may experience the following: ? There is a potential for water intrusion which over time could lead to an inoperable license plate lamp. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
License Plate LED Light Inoperative - Moisture Visible Within the Lens This bulletin involves inspecting the license plate LED lamp for being inoperative or visible signs of moisture within the LED lamp housing and if necessary replacing ... Read More »
License Plate LED Light Inoperative - Moisture Visible Within the Lens This bulletin involves inspecting the license plate LED lamp for being inoperative or visible signs of moisture within the LED lamp housing and if necessary replacing ... Read More »
LAMP, License Plate / LAMP, Liftgate If the license plate lamps have moisture or are inop, please replace the full liftgate lamp and/or the license plate lamp as one unit using care not to touch the licence plate lamp. Read More »
LAMP, Liftgate If you have a tail lamp assembly with moisture and/or water in the assembly, please do the following: 1.) Call FCA Redacted Content (If no answer, leave a message) 2.) Photograph the defect on the vehicle 3. Read More »
GLASS, Sunroof If these parts are being ordered to fix a Sunroof wind noise or water leak complaint, please send an email to FCA Redacted Content before disassembly. Read More »
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Read More »
Blind Spot Mirror Indicators And Back-Up Camera Inoperative, DTC?s U0232-00 Lost Communication With Blind Spot Module, U0264-00 Lost Communication With Camera Module Read More »
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Read More »
GLASS, Sunroof If these parts are being ordered to fix a Sunroof wind noise or water leak complaint, please send an email to FCA Redacted Content before disassembly. Read More »
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: UAQ radios - 34.2. UCQ - 30.24. Read More »
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: UAQ radios - 34.2. UCQ - 30.24. Read More »
SWITCH, Fuel Door For concern of fuel door button inoperative, FCA engineering is requesting the fuel door button along with the driver kneeblocker panel assembly be returned to FCA through the normal part return process in an ... Read More »
UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels. Read More »
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels. Read More »
Exterior Emblems/Badging For exterior emblems/badges that appear to be loose, crooked, or missing, please document the VIN and provide the following information: 1.) Take image of customer concern 2. Read More »
Exterior Emblems/Badging For exterior emblems/badges that appear to be loose, crooked, or missing, please document the VIN and provide the following information: 1.) Take image of customer concern 2. Read More »
Front Door Window If the front side door glass has flaws such as delamination, distortion, or cracking, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
SWITCH, Fuel Door For concern of fuel door button inoperative, FCA engineering is requesting the fuel door button along with the driver kneeblocker panel assembly be returned to FCA through the normal part return process in an ... Read More »
LAMP, Liftgate If you have a tail lamp assembly with moisture and/or water in the assembly, please do the following: 1.) Call FCA Redacted Content (If no answer, leave a message) 2.) Photograph the defect on the vehicle 3. Read More »
LAMP, License Plate / LAMP, Liftgate If the license plate lamps have moisture or are inop, please replace the full liftgate lamp and/or the license plate lamp as one unit using care not to touch the licence plate lamp. Read More »
Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
SWITCH, Fuel Door For concern of fuel door button inoperative, FCA engineering is requesting the fuel door button along with the driver kneeblocker panel assembly be returned to FCA through the normal part return process in an ... Read More »
UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Read More »
Trailer Tow Wiring Harness 2020 Mopar kit 82216008AC is not compatible with 2021 WD 3.6L vehicles. Work around until new kit is released for 21MY is to use kit part number 82216007AC and order service PDC part number 68500274AA. Read More »
Trailer Tow Wiring Harness 2020 Mopar kit 82216008AC is not compatible with 2021 WD 3.6L vehicles. Work around until new kit is released for 21MY is to use kit part number 82216007AC and order service PDC part number 68500274AA. Read More »
Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Read More »
Blind Spot Mirror Indicators And Back-Up Camera Inoperative, DTC?s U0232-00 Lost Communication With Blind Spot Module, U0264-00 Lost Communication With Camera Module Read More »
Cold Engine Ticking Noise From Exhaust Manifold Area The customer may describe an ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »
UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Read More »
Flash: Transmission Control Module (TCM) Updates The customer may describe one or more of the following: ? **A clunk or loud popping noise from the transmission (underneath) when the vehicle is started/ remote start. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Read More »
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: UAQ radios - 34.2. UCQ - 30.24. Read More »
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: UAQ radios - 34.2. UCQ - 30.24. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition:A loud whistle noise upon engine start up. Read More »
Blind Spot Mirror Indicators And Back-Up Camera Inoperative, DTC?s U0232-00 Lost Communication With Blind Spot Module, U0264-00 Lost Communication With Camera Module Read More »
Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. Read More »
Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Read More »
Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3. Read More »
Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair. Read More »
Overhead Console If the sunglasses holder door in the overhead console will not stay closed, inspect the Latch for damage. The Latch is now released for service under part number 68599540A$. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected Read More »
UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Read More »
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Read More »
3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
LAMP, License Plate / LAMP, Liftgate If the license plate lamps have moisture or are inop, please replace the full liftgate lamp and/or the license plate lamp as one unit using care not to touch the licence plate lamp. Read More »
CAP, Engine Oil, Fill (O RING, Oil Filler Cap) For all model years, models and engines using oil fill caps with O-Ring seals: These O-Rings are now available for service. The green O-Ring is part 68029299A$. Read More »
Rear Heater Coolant Tube Repair This bulletin involves inspecting and possibly repairing the rear heater coolant return tube. Customers may comment on one or more of the following:A coolant leak or fluid appearing from under the vehicle. Read More »
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: UAQ radios - 34.2. UCQ - 30.24. Read More »
SENSOR, Park Assist For diagnostic issues relating to any of the following Park Assist error conditions: ?SERVICE PARK TRONICS ON CLUSTER ?VEHICLE WITH FAULT B1297-12-PTS SENSOR. Read More »
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »
TUBE, Coolant outlet (Rear Heater Return Line) If looking to replace the rear heater line due to a rub through from the trans oil heater (TOH) line clamp on the engine side: 1) Rotate the tangs on the clamp towards the transmission and ... Read More »
SPEAKER, 6"x9" Right or Left For a buzz squeak rattle (BSR) concern coming from the speaker area that cannot be recreated, the fastener in the armrest pull cup may not be fully torqued. Read More »
Trailer Tow Wiring Harness 2020 Mopar kit 82216008AC is not compatible with 2021 WD 3.6L vehicles. Work around until new kit is released for 21MY is to use kit part number 82216007AC and order service PDC part number 68500274AA. Read More »
Updated Front Turn Signal or Park Lamp Bulb This bulletin is to inform the technician both the socket and bulb will need to be replaced with updated components if front park/turn signal bulb is inoperative. Read More »
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected Read More »
UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Read More »
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »
LAMP, Liftgate If you have a tail lamp assembly with moisture and/or water in the assembly, please do the following: 1.) Call FCA Redacted Content (If no answer, leave a message) 2.) Photograph the defect on the vehicle 3. Read More »
Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. Read More »
Radio Enhancements Software Level 1848.34 This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Read More »
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Read More »
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Read More »
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected Read More »
Radio Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Read More »
UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Read More »
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: UAQ radios - 34.2. UCQ - 30.24. Read More »
Radio Over The Air JR34.41F Updating to JR34.42F Software Version ? Mobile WiFi inoperative upon start up. ? WiFi hotspot gives ?No Internet? connection message on phone when trying to connect to a device. Read More »
TUBE, Coolant outlet (Rear Heater Return Line) Be advised, Mopar does offer rear coolant line repair kits for MY 2018 - 2020 vehicles for coolant leak repair. Please see TSB 23-023-20 for kit part numbers and instructions. Read More »
Exterior Emblems/Badging For exterior emblems/badges that appear to be loose, crooked, or missing, please document the VIN and provide the following information: 1.) Take image of customer concern 2. Read More »
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used Read More »
Rear Heater Coolant Tube Repair This bulletin involves inspecting and possibly repairing the rear heater coolant return tube. Customers may comment on one or more of the following:A coolant leak or fluid appearing from under the vehicle. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof. Read More »
