10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Dodge Durango lights problems

lights problem

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2020 Dodge Durango Owner Comments

problem #11

Jan 012024

Durango

  • miles

A D V E R T I S E M E N T S

The rear tailgate bar has been going out due to water leaks. Whenever it rains, water is pooled up inside the light and is causing the light bar to dim.

- Farmingdale, NY, USA

problem #10

Jan 312024

Durango

  • miles
The L.E.D light strip on the back of the car completely failed so now the whole middle of the rear is non working. Without this working now it is not as safe driving at night because other vehicles might not be able to notice me as well as usual. This has been a continuing problem with absolutely no interest in fixing it or repairing the problem with the manufacturer or dealership which is costing consumers alot of money out of pocket for somthin they shouldn't be responsible for. When this occurred there was no warning signs no sign of any damage at all and not even any water built up inside the components, I have seen other vehicles that had what looked like a cup of water in there light and it still was working except for maybe some dim areas but with my situation I don't see how my whole component could just fail all together more going on then just water getting in it.

- Washington , NJ, USA

problem #9

Dec 282023

Durango 8-cyl

  • miles
The rear lift gate "racetrack" tail light and license plate light bar to include backup lights just stopped working. I suddenly have extremely little visibility of my car from the rear at night. The contact stated with the taillight removed, It is apparent that a deficient factory assembly process resulted in taillight wires impeding the weather seal designed to keep water out of the tail light electronics. The presence of water and corrosion/rust in the immediate area supports this.

- Amherst, WI, USA

problem #8

Dec 032023

Durango

  • miles

A D V E R T I S E M E N T S

The tail light burned out because of water intrusion. I understand there is a leaky gasket that lets water in and, in time, this moisture ruins the LED taillight. Mine gave way at 45k miles. One section on the left started fading, then the whole taillight burned out. I was reading on the Internet a lot of people report the same issue for a number of years, how is this still happening, can you please help?

- Bellevue, WA, USA

problem #7

May 032023

Durango

  • miles
Water intrusion into racetrack tail light. This has apparently been an issue for ten years on this style of light on Durangos with no recall or fix offered. There are hundreds of YouTube videos on how to drain water by removing a bolt, applying silicone caulk or other random fixes. Now my rear tail light is so dim it's nearly undetectable and the dealership wants to charge $1600 to fix it. But I read that even though dealers replace the lights, the problem persists because the problem with design is not fixed. No warning lights to tell me my light was out. My son told me he noticed it when I visited him a few days ago. No inspection has been done. You can see water inside that's filled up the light component. I drive this vehicle less than 1000 mi per month. It can pretty much be inspected at any time in my driveway. The problem doesn't need to be confirmed by a dealer. I can take a picture. It's water in a tail light. Very obvious.

- Thornville, OH, USA

problem #6

May 132022

Durango

  • miles
The center liftgate "racetrack" lamp assembly experienced water intrusion and pooling in the lower RH corner between the clear outer lens and red LED light strip. The concern and defect were confirmed by the local Dodge service department and replaced under the vehicle manufacturer's Basic Limited Warranty. Observation of other 2014-2022 Dodge Durango models with the same lamp assembly and water intrusion problem indicates a partial or full failure of the outer red LED racetrack light band will eventually result. Such a failure could increase the probability of rear-end collision in low visibility or nighttime conditions due to insufficient illumination of the vehicle's rear. Note: the lamp assembly is a sealed, non-serviceable, component and must be replaced as an entire unit.

- Rancho Cordova, CA, USA

problem #5

May 192022

Durango

  • miles

A D V E R T I S E M E N T S

It is well known in the Dodge Durango community that the main tail light housing on these vehicles was not properly sealed from weather elements. Over the course of time, water intrusion will cause areas of the tail light to burn out, gradually leading to the entire system to fail. Dodge is well aware of this but does not offer any repair outside of warranty period if this happens on factory housing. The repair cost for this is astronomical considering this is a defect straight from the factory. Dodge needs to make it a point to create a recall for the Durango to have the tail light properly sealed and reinstalled at no cost to the owner. When these lights burn out this causes a massive safety hazard at night.

- Metairie, LA, USA

problem #4

Jan 202022

Durango

  • miles
Bought vehicle new in 2020, has 41K miles. Tonight, I noticed when arriving home that the entire center light on the lift gate is not functioning. I also do not have tag lights and my rear camera is non-functioning. At night, the back of the vehicle is not lit very well without that center light plus the tag is not illuminated. I appears this is a common issue with the Durango. I feel is poses a serious risk due to the rear lighting not functioning.

- Winchester, VA, USA

problem #3

Aug 262021

Durango

  • miles
The rear tail lights have a sharp edge that is beak shaped and if you brush up against it on accident it slices into your skin or clothes. I was loading groceries and my arm skimmed over it and sliced a whole piece of skin off. I have researched the incident to see if others have had the same experience looking for a recall or solution after it happened to me and my husband multiple times most recently myself a big cut and I see forums with other people sharing same story.

- Youngsville, LA, USA

problem #2

Jun 122021

Durango

  • miles
There is a very sharp side on the back rear taillight that connects with the lift gate. This razor sharp edge has cut myself, husband, and almost my son. The only thing that saved him from getting cut was the sleeve on his shirt. I have reported this issue to Chrysler. An investigation is in process. The man came out to take pictures he also agreed this was a safety issue. Both my husband and I have been left with permanent scars.

- Charlotte, NC, USA

problem #1

Apr 262021

Durango

  • miles
Water intrusion into the rear tail lights.

- Tacoma, WA, USA

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