This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Water intrusion into racetrack tail light. This has apparently been an issue for ten years on this style of light on Durangos with no recall or fix offered. There are hundreds of YouTube videos on how to drain water by removing a bolt, applying silicone caulk or other random fixes. Now my rear tail light is so dim it's nearly undetectable and the dealership wants to charge $1600 to fix it. But I read that even though dealers replace the lights, the problem persists because the problem with design is not fixed. No warning lights to tell me my light was out. My son told me he noticed it when I visited him a few days ago. No inspection has been done. You can see water inside that's filled up the light component. I drive this vehicle less than 1000 mi per month. It can pretty much be inspected at any time in my driveway. The problem doesn't need to be confirmed by a dealer. I can take a picture. It's water in a tail light. Very obvious.
Rear lift gate opens while driving and will not latch or stay closed. This has happened three times. The second time $10,000 in I-pads for work fell out on the road. Taken to dealership and repaired twice and now it has been sitting at dealership for 3 weeks for the third repair. The last time it happened my grandson had to sit in the cargo area to hold it down due to snow while daughter drove across town to dealership. This is an ongoing issue and many complaints about this online.
The rear tail lights have a sharp edge that is beak shaped and if you brush up against it on accident it slices into your skin or clothes. I was loading groceries and my arm skimmed over it and sliced a whole piece of skin off. I have researched the incident to see if others have had the same experience looking for a recall or solution after it happened to me and my husband multiple times most recently myself a big cut and I see forums with other people sharing same story.
- Youngsville, LA, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Thornville, OH, USA