This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Cooling system hose blew from a faulty clamp rubbing a hole in it. There-??s a TON of reports of this same problem with the same model/year. All antifreeze leaked out and overheated engine.
vehicle was parked, orange red fluid was seen leaking from the vehicle in a large puddle. Dealership mechanic that found the failure as a factory install clamp that was placed too close to 2 rear coolant lines tube causing a hole in each line almost emptying the coolant all over the ground.
The interior door handle (driver side) has some kind of plastic coating on which began to peel back from the handle. It was very sharp and cut my hand.
When attempting to start and the push button is pressed, the vehicle stutters for up to 5 seconds before turning over. This is happening intermittently, but will always turn over. Vehicle has been taken to the dealership on 2 occasions (10/28/22 @ 56.5K miles and 12/09/22 @ 56.7K miles) where they were able to duplicate the start crank issue, but there isn't a code appearing to provide an area to troubleshoot. It was also communicated that the service technician researched several service bulletins and was not able to find any information on the happenings. Because there isnt a "failure" we have been told that the vehicle needs to fail in order to have this fixed. We have less than 58K miles on this vehicle. This has been happening since September 2022
- Columbus, OH, USA
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The rear spoiler is coming detached from the lift gate. It's a recall for 2021 durango but not for the 2019 but mine is loose and rattling horribly and I'm afraid it'll fly off and hit another vehicle
Tail lights have a pointy edge that has cause injuries twice, when walking-by to close to the vehicle, I have severely injury my arm and back (see attached pictures). This happens when truck door is opened only. Pics 1 & 2 are showing the pointy edge of the tail light, Pic 3 is the most recent injury and Pic 4 is a scar from the previous injury.
The start/stop warning light came on for the second time on my 2019 Durango. I had both batteries replaced the first time and now, at 18,500 miles it came on again even though I drive it daily on both highway and local roads. This time, the warning only came on once but the start/stop feature was affecting the performance of the truck. There would be a lag when I would start to drive again, which was dangerous because if you-??re making a quick turn or merge, that little delay was significant in safely timing the turn. Also, it would jerk the wheel abruptly upon restarting. And then the truck died completely. Leaving my husband and daughter stranded. Thank god my infant and I were home because this would-??ve been even worse with a baby in tow and or if I was on my way to pick up my older daughter somewhere. He said all the lights and alarms on the dash went bezerk and then the truck wouldn-??t start at all. The battery strain from the start/stop must have drained the main battery enough to make the computer system go crazy and completely shut down. The tow truck driver couldn-??t get any power to truck and now we were left having to get towed to the dealership right after service closed, with the truck being completely unlocked and dead and the driver side window open.
Vehicle was hit broadside in the left front wheel area, driving at approximately 30 mph, the other vehicle was turning left across two lanes. The airbags did not deploy resulting in neck and shoulder injuries. The suspension was severly damaged along with significant body damage
Radio/gps screen constantly pops-up weather alerts while driving for locations 100's of miles away and irrelevant to the driver. Alert completely obstructs the screen requiring human intervention and distraction to clear the alert. Alerts cannot be disabled and happen so often that the nuisance is a distraction to driving and operating the vehicle.
The radio volume randomly does not work. On start up it will sometimes be very quiet and the seach/scan button will only scan back around to the station it was on and manually entering a radio station will bring it up but the reception is horrible and no volume. Sometimes if you switch between am fm it will fix itself but not always.
On 4.17.19 while I am driving the car with my family ( 3 people ) from lima linda to rancho cucamonga, we had total 3 X episodes of the engine off suddenly without giving warning at all. What really scare us the car stop at all sudden due to engine off when we are driving on freeway 10.
Re: uconnect screen. Constant weather alert pop-ups while driving, requiring driver to touch screen to delete. As many as 3 per 5 min period. Distracted driving danger. This feature can not be disabled by owner. Chrysler Dodge dealer, uconnect company unwilling to correct. These weather alerts are not even for my county. The pop-ups cover the screen and render the screen useless.
A D V E R T I S E M E N T S
- Los Fresnos, TX, USA