This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On a recent 9hr drive to home the headlights got so dim that I needed to turn on the fog lights to be able to cautiously continue the drive to home. The low voltage and low headlight output makes driving at night a very dangerous situation and can come on quickly. The voltage on the cars digital display varied between 12.2 and 12.3 volts. The halogen headlights are designed for 13.8 volts. The vehicle has been checked by two Dodge dealer and they both have stated it is within the specifications of the Dodge Star Online Publication # S2008000031 REV. A which is attached. There were no warning lights or codes displayed. Dealer # 1 said they have solved this complaint before with changing the headlight assemblies to LED headlights at a cost of $1,700 to $2,000. This was reported to Chrysler under case number 80419497 and I was told I Will Not hear back from Chrysler.
Water is entering the rear 'race track' tail light / brake light of 2019 Dodge Durango which is causing the led lights within to burn and/or short out. The light is not cracked and was never damaged to cause this issue. Dodge is advising this is not a recall issue and cost would be approximately $1200-$1500 to replace.
While changing both of the front turn signal bulbs for the 2nd time, in less than a year of ownership, I decided to check for burnt / broken filaments. The right side bulb filament was broken. Then I noticed that both bulbs had burned connector prongs at the base of the bulb (see photos), where they plug into the socket. I could not see if there was any of the same damage to the sockets. Both replacement bulbs are working properly at this time.
Headlights would come on when the headlight switch is in the off position while in park and while in motion, and stay on; during night time driving headlights would intermittently go off in the on position while in motion. Several attempts by dealer repair personnel to find a remedy were unsuccessful. It was later discovered that the aftermarket remote start installed by a third party was wired incorrectly. The dealer installed a factory remote start and the issue appears to be resolved.
On September 30, 2019, I purchased a new the new 2019 Dodge Durango VIN I submitted. Driving off the lot, I hit a bump in the road and the dashboard and headlights went out. The headlights were on "auto." It was dark. I had to manually switch the selector switch to the "on" position and the headlights did come on. According to the dealer, the vehicle indicated one bag trip. I just picked the vehicle up on Saturday, October 12, 2019. I also have engine knock.
A D V E R T I S E M E N T S
- Webster, MN, USA