This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving on I75 North in Florida near Ocala (exit 358) traveling about 70mph when I approached slowing traffic. I attempted a slow and steady stop without slamming on the brakes. The emergency braking system engaged but the vehicle failed to stop and I was not able to completely floor the brakes. In an effort to avoid hitting the vehicle in front of me and causing a multiple car collision I swerved onto the grassy side of the road. Because the car would not stop completely my passenger front wheel made contact with a concrete ditch and my vehicle flipped over resulting in a total loss.
The 2018 Dodge Durango has a blown rear shock. I have wore shocks out but never seen blown seals. The car barely has 50k and is not covered under warranty, or my extended warranty. They are on backorder and apparently this is not a new problem. The soonest I can get a shock is the 23rd of next month. It is not safe to drive.
At 20,00 mi the shocks starting knocking and dealer said not covered under warranty. At 50,000 mi they are complettly shot no shock action at all and dealer says $500 per shock and $150 labor per shock
There is a rubbing/grinding sound from the front right tire going 55+mph. The heating & cooling is shutting off and not turning back on. Radio screen is hot to the touch
Durango R/T hemi AWD towing package. Noticed rattle, clunking on rear passenger side, as well as increased body roll and rear end sway/road walk on road patches, road surface to bridge transitions, etc. Leading to a steering correction on steering wheel. Very noticeable at highway speeds. Made appt. For dealer inspection/repair. Dealer diagnosed as bad rear strut, ordered new struts for both rear sides and sent me home. I have been waiting almost 4 weeks now, dealer just tells me "138+ struts are on back order, no eta for the parts. Opened an incident with fca customer service over a week ago, all they are doing is sending me a daily email or vmail saying they are working on getting me the part, no eta. Meanwhile the ride continues to deteriorate.
A D V E R T I S E M E N T S
- Palm Bay, FL, USA