9.3

really awful
Typical Repair Cost:
No data
Average Mileage:
38,650 miles
Total Complaints:
3 complaints

Most Common Solutions:

  1. bcm replaced after 9 months of trial and error (1 reports)
  2. fuel tank harness and body side connector replaced (1 reports)
  3. not sure (1 reports)
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2018 Dodge Durango electrical problems

electrical problem

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2018 Dodge Durango Owner Comments

problem #3

Jul 042021

Durango GT 3.2L V6

  • Automatic transmission
  • 66,654 miles

A D V E R T I S E M E N T S

While on vacation my car would start but shut down. Towed it to a dealer ship and it took them 9 months to figure out the problem. Several emails between star and the dealership and they could not pin point the issue. Dodge did nothing to help me out. We lost a boat load of money during the time I was without my car. They replaced the RF hub and keys twice, the keyless ignition NOD, the PCM and finally the BCM that fixed the issue.

- yunker.r, Salem, US

problem #2

Jul 132022

Durango R/T 5.8L V8

  • Automatic transmission
  • 42,194 miles

3 months ago fuel pump needed replacement, check engine light came on, code came on, so the fuel pump was replaced under mopar warranty.

2 months ago had same issue 3 times in 2nd month, I start ignition, cranks for 5-7 seconds shuts off, this time no check engine light and no code when I had the Durango towed on a flatbed to the dealership. They told it might take a couple of days. They called me and said it started up no problem. I brought the car home.

One week later same issue. Brought it to dealership 2nd time on a flatbed explained the situation. They took and told me it should take a couple of days and again they said it started up right away. I’m like what the heck??? The dealership guy took my vehicle home drove it back and forth to work added 50 miles he said no issue. Checked odometer.

One week later again same issue, got stuck at work, had to be towed off work premises, again 3rd time on a flatbed, the guy dropped me off. I thought about it and I pushed the start button and it “magically” started.

Dealership said if the check engine light doesn’t come on or they can’t duplicate the problem they can’t help me.

They had no appointment for a month so now it’s been 1 month I can’t use the Durango.

In total, a 3 month nightmare. So now if I tow it back, I bet my bottom dollar it’ll start.

Finally the Durango wouldn’t start when going to the dealer. I found connector I6602A to have a burnt pin. Replaced fuel tank harness and body side connector.

Had to start a case number with FCA to deal with this problem.

- Sandeep S., New York, US

problem #1

Nov 222018

Durango R/T 5.7L V8

  • Automatic transmission
  • 7,000 miles

Drove from Portland to Seattle pulling our travel trailer the day before Thanksgiving, no problem. Unhooked the trailer at RV park and drove to the grocery store later that night no problem. Next morning I went to start the car and it would just start and shut off immediately. Kept trying and same issue occurred. Had to get our daughter to pick us up for Thanksgiving dinner. Called the Dodge roadside assistance number and they sent out a tow truck on Friday morning and we had it towed to the dealer. They checked it in and said they wouldn’t be able to look at it until Monday. When car would try to start, all warning lights lit up, battery, check engine, other warnings.

Now it is sitting at the dealer, our travel trailer is still stuck at the RV park (for $10 a day), they gave us a loaner to drive back home to Portland, which is where I am now. No charge for towing and should be covered under warranty. Just hoping they can fix it and it doesn’t happen again. I will still have to drive back to Seattle and pick up our car and trailer.

Update from Apr 8, 2019: Car sat at dealer for 4 days before they could look at it. When they went to start it, it started right up with no problem. They couldn’t duplicate the issue and found no fault codes. I think what happened is I had a wireless trailer brake controller plugged into the center console socket which doesn’t turn off even when the motor is off. That must have drained the battery just enough that the car wouldn’t start the next morning. I tried jump starting it but perhaps the cables weren’t making good contact and it wasn’t working. After it sat for a few days the battery must have charged up enough to start the car. It’s been fine since then.

- John P., Scappoose, US

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