6.0

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,150 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Dodge Durango suspension problems

suspension problem

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2017 Dodge Durango Owner Comments

problem #4

Jul 222021

Durango

  • miles

A D V E R T I S E M E N T S

I have taken it twice to the dealership. There is an issue with the rpm and i receive several light on my dash. The most dangerous is when I try to speed the RPM goes so high and it stops driving. They told me it had something to do with the recall but the recall has expired so now i have to fix it.

- New Waverly, TX, USA

problem #3

Apr 072019

Durango

  • 26,500 miles
I have a 2017 Durango, the rear shock are bad on it, the vehicle only has 26500 on it. Dodge currently has 200+ of these shocks on back order. With the shocks being bad if I go over a small bump it causes the back end of the vehicle to get loose and you almost lose control of the vehicle. I've looked at several Dodge Durango forums and this seem like a common issue with them. I've contacts Dodge all they tell me is they are working on making replacement parts. I'm not driving it currently because I am concerned about loosing control of the vehicle because of this issue. I have been waiting about a month of replacement parts and it's going to be a few more weeks before they hopefully have the parts. Also looking at the Dodge forums some people have had 3+ set of shocks put in there vehicle with the same result. It does not seem like Dodge is taking this issue seriously and I would hate for someone to get hurt or killed because of this issue.

- Carlton, MN, USA

problem #2

Jun 022018

Durango

  • 26,000 miles
There are currently 2 recalls for my vehicle that I was only made aware of due to me calling the dealship for reporting a noise coming from the rear under carriage of my vehicle. I am a cdl class a holder and after calling the dealership on June 2nd, they told me they can't look at my vehicle until June 27th. Having said that and me being a cdl class a holder, you cannot drive a vehicle that is a possible hazard on the roadway so why is the dealership telling me I can drive the vehicle until then knowing that it poses and immediate threat to me, my family, and other citizens on the roadway?

- North Cape May, NJ, USA

problem #1

Feb 072017

Durango

  • 100 miles
There is a distinct thud or low pitched banging sound when driving over a transition curb from a city street into a service type driveway or vice versa, driving over man hole covers, driving over insignificant roadway pot holes, hitting sharper bumps in the roadway. Most times there will be a side to side motion, but always a bang or thud at the left rear shock assembly at speeds between 25 to 40 mph. This concern has been previously addressed from the nhsta to Chrysler dating back to 2011 and Chrysler has issued 4 tsb's that continue to be ineffective. Chrysler continues to ignore the safety relevance, regarding the vehicles rear suspension.

- Boynton Beach, FL, USA

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