This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Water is able to leak into the rear hatch -??racetrack-?? tail light by means of a faulty sealing system used on the tail Light across the back hatch. The water then grounds out the break and tail light function as well as numerous other electrical systems (in my case the radio and whole vehicle control system located in the dash). The seal on the light is a non serviceable item and the manufacturer claims the only fix is to replace the entire light at a cost in excess of $1,500. The gap in the seal is large enough for insects to enter the light as well, so not at all water tight as a external light should be.
The contact owns a 2017 Dodge Durango. The contact stated that while driving, the vehicle stalled while utilizing the AUTO STOP/START feature. The contact was able to pull over. The shift to park message was blinking and the AUTO STOP/START exclamation was displayed. The check engine warning light was illuminated. Additionally, the headlamp was inoperable. There was an abnormal knocking noise detected from the transmission. The vehicle was taken to the local dealer but was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer; Star Chrysler Dodge Jeep Ram (211-10 Jamaica Ave, Queens, NY 11428(844) 291-4802) who was also unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer contacted the owner and informed him a specialist would be looking at the vehicle; however, no further assistance was provided. The approximate failure mileage was 80.
The tail light on the tail gate accumulates water and causes the light to go out. This could cause the entire brake light to short and could result in a rear end collision. 85 percent of the Dodge Durangos I see have the same issue. This isn-??t a wear and tear problem, the lights weren-??t sealed properly from the factory. Attached are just a few photos demonstrating the problem. Dodge owes it to the consumer to have this recalled
The contact owns a 2017 Dodge Durango. The contact stated that the headlights would turn off inadvertently after driving for 30 minutes. The contact was made aware of the headlight failure when she was pulled over by the police. The vehicle was taken to an independent mechanic and diagnosed that the headlight assemblies were faulty, but only the light bulbs were replaced. The failure recurred. The manufacturer was made aware of the failure. The failure mileage was unavailable. The Vin was unavailable.
- Lake Katrine, NY, USA
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The rear center tail light, or track light, was poorly designed and it allows water to get trapped inside and sit, resulting in the lights burning out. This single light assembly consists of a brake light that is the width of the rear hatch, a backup camera, and reverse lights. The only way to fix this problem is to replace the entire light assembly which costs over $1,000. This is a very widespread problem with Dodge Durangos based on the vast number of complaints for this specific issue, and I am surprised that this is not a recall considering the number of complaints associated with this problem. As you can see from the picture that I have attached, the bottom lights on both sides no longer work because of the sitting water inside. I tried to get this problem fixed, being that it is a manufacturer defect, but Dodge is unwilling to help me because my 2017 Durango is just out of warranty. I would greatly appreciate help with this problem. Thank you
Tail light cracked allowing water in lights causing lights to go out. Noticed this about 1.5 years ago. No other damage, looks like it was cut with a laser. Car was stationary
The rear tail light bar filled with water and stopped working. This part was 1st replaced in December 2018, and now the 2nd one is no longer working. This is a safety hazard and a known issue for this vehicle. I have called the dealership and Chrysler and they are not willing to replace or fix this known defect.
The rear lights are filling with water. This will eventually cause short or problem with lights and I feel is a safety issue. I will attempt to have dealer repair, but I am not sure what is causing this. I see other issues stating the racetrack light is filling with water. We have drained the water numerous times. I see this is an issued for 2014, 2015, 2016 years as well I am attaching similar complaints
I have a 2017 Dodge Durango rt. My tailgate lights have water in them and during my travels I am noticing my truck is not the only one. Trying to figure out a fix for this problem. Is it my responsibility Dodge?
The left turn signal and the back track light go out at the same time intermittently. Also the stop and start function is still not working correctly and I had it at the dealer, dutchess Dodge 2X's now. 1st time they stated the stop/ start battery and the 2nd time they replaced the cel and still having issues with not working correctly. I have only had this truck since October. There's no way I should be having these issues. There is definitely going on with this truck and not sure why there is not a recall. When I was driving and made a stop the start/stop function started working but then the left turn signal and the back track light stopped working. The first day I got the truck home the start/stop function was not working but the turn signal and track light were fine. I purchased the truck and it had 70751 miles on it. The stop start/ stop function was not working from the day I purchase it and then cam one problem after another.
Bought my Durango couple months ago and the center taillight stopped working and found out it is full of water and when I went to dealership the said they sell so many that they are on back order and price was $1200 so after reading some forums I realize this is a very common problem and don't understand why the manufacturer is not replacing them as a recall when they know that this is a huge problem
My center tail light known as the race track light had gotten moisture in it and some of the led lights went out. I was in the process of trying to find a solution as to why this happened as my vehicle is not even 4 years old yet. This issue started November of 2020. Well fast forward to 2-13-21 the whole center part has now completely went out and doesnt work at all. I have been doing alot of research and see there is alot of issues with people having the same problems and the manufacturer not doing anything about the issue to fix them. This is a huge saftey concern and would like some more feedback on what could be done to have it fixed as its not a cheap fix at all. Thank you in advance and hopefully we can get something going for this.
My 2017 Dodge Durango had water intrusion in the lift-gate tail light. I had one replaced under warranty after I noticed that the lights had failed and could see the water pooling in the light. The replace tail light also has water pooling in the bottom part of the light. The dealer won't replace this one for free because the warranty had expired.
Water enters the rear tail light track lighting system, causing shorts in the led lights. I have had it replaced 2 times now because of this defect. The new track light hasn't been installed for 1 year yet and water has gotten back into the tail lights cause shortages and outages. This is a hazard that needs to be addressed by Dodge
The lift gate brake light gets moisture inside during rain. The water builds up and burns out the led lights. This is a safety issue. You need brake lights.
1. my fuel tank will not fill up all the way and will stop at each fill up. I have to manually keep trying to pump the fuel. Almost always I can never fill fully up. This is a known issue and needs to be resolved. 2. I also have an issue with my racetrack tail light with condensation and water getting inside. I have a faulty light as I have had my dealer check for cracks or openings.3. auto start on/off jerky and sometimes does not start on time and will jolt forward when trying to accerate at stop light.
A D V E R T I S E M E N T S
- Ashland, VA, USA