This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The manufactured plastic oil housing unit cracked during negative temperatures on [XXX] in Webb City MO. I had a pool of oil under my car, and now my engine shakes during low idle. This needs to recalled because it should be replaced with the aluminum housing unit. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Car started leaking coolant underneath. The dealership told us the lines that control the rear heat are leaking. And it-??s a major job. $ $3100 we were told. The coolant lines are back ordered and have had it for over 5 weeks and still not fixed. That is ridicules for a vehicle with only 74K-??
Bought brand new in 2017 with regular car maintenance, this 2017 dodge durango starting having engine problems now with almost 100k miles on it. at first we had the check engine light on. It has smoke and misfire on cyl 3car didn't star. Mechanic repaired head on rt head on all related gaskets, replaced starter. Now, out of the sudden car starting leaking oil, took it to the mechanic and they said the engined must be replaced because a cylinder rod went through engine block. The car only has 103k miles, it always had regular and proper maintenance.
My vehicle only has 112,008 miles on it and it suddenly/randomly blew a head gasket. I have been told to purchase a new engine. I get ALL my regular and routine maintenance done on time. This has to have been a bad engine that was in my vehicle originally.
- Ludowici, GA, USA
Search CarComplaints.com for these popular complaint phrases...
The oil cooler/ filter housing leaked causing oil to pool on the motor and leak from the vehicle. It-??s apparently a common problem with this engine. It-??s said that if the oil leak wasn-??t noticed at first the engine would-??ve seized. Definitely a defect on the manufacturers end.
I have taken it twice to the dealership. There is an issue with the rpm and i receive several light on my dash. The most dangerous is when I try to speed the RPM goes so high and it stops driving. They told me it had something to do with the recall but the recall has expired so now i have to fix it.
The car has a defect on the construction or installation of ridge coolant lines making them very susceptible to failure. Countless reports online of coolant leaks that were not easily recognizable and requires extensive maintenance to correct. My car will requires the transmission to be completely removed and drop to be able to fix a coolant leak.
The contact owns a 2017 Dodge Durango. The contact stated that while driving, the vehicle stalled while utilizing the AUTO STOP/START feature. The contact was able to pull over. The shift to park message was blinking and the AUTO STOP/START exclamation was displayed. The check engine warning light was illuminated. Additionally, the headlamp was inoperable. There was an abnormal knocking noise detected from the transmission. The vehicle was taken to the local dealer but was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer; Star Chrysler Dodge Jeep Ram (211-10 Jamaica Ave, Queens, NY 11428(844) 291-4802) who was also unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer contacted the owner and informed him a specialist would be looking at the vehicle; however, no further assistance was provided. The approximate failure mileage was 80.
1. my fuel tank will not fill up all the way and will stop at each fill up. I have to manually keep trying to pump the fuel. Almost always I can never fill fully up. This is a known issue and needs to be resolved. 2. I also have an issue with my racetrack tail light with condensation and water getting inside. I have a faulty light as I have had my dealer check for cracks or openings.3. auto start on/off jerky and sometimes does not start on time and will jolt forward when trying to accerate at stop light.
Leaving a friends house my '17 dd with 32K miles stalled out while I was in a turn lane on a busy street just at an intersection leading to the highway. The dash lit up with several likes and the only light I could catch was 'power steering issue car will cut off soon' the car was still in the 'run' position and turning to 'off' or 'acc' was not engaging. I could not move or push the vehicle as engage the neutral position was not happening. After calling the tow truck and sitting for about an hour (scared I'd get him by oncoming traffic) I looked in the manual and online to see how to manually engage the neutral position. After a few failed attempts I was able to engage it and move it safely from the street. Tow truck arrived an hour later and now no buttons worked. He had to use the manual key to unlock doors and the dash was lighting up with several warnings. Going too fast to see or describe. Appt is scheduled for 5/28 previously scheduled because two days prior to this event gas gauge indicated almost empty. Went to fill up and was only able to fill 7.7 gallons before gas pump indicated the car was full. After I stopped pumping the needle only read half a tank but would not let me continue to fuel as it indicated it was already full.
The contact owns a 2017 Dodge Durango. The contact stated that while driving at approximately 55 mph, the contact noticed that there was grey and white smoke coming from the tail pipe. In addition, the vehicle was running hot while the start and stop waring light and the check engine warning light illuminated intermittently. The contact mentioned that coolant was put in the vehicle to cool down the engine. The vehicle was taken to an independent mechanic where it was diagnosed that the coil needed to be replaced and the head gasket was cracked and leaking and needed to be replaced. The contact contacted redlands Chrysler Jeep Dodge Ram (500 w redlands blvd, redlands, ca 92373) where they informed the contact that the vehicle was unable to be repaired due to warranty expired. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
I downloaded and successfully installed a recommended software update to my 2017 Dodge Durango this past summer. Since then I have noticed that I have difficulty shutting off the vehicle because something has changed in the timing of the the automatic shut-off and when I turn it off. I have occasionally started to leave the vehicle and found that I had not turned it off, but back on. This is an aggravation all by itself, but the reason for my real complaint was not discovered until I hooked up my trailer. I found that I cannot turn off or disable my park assist. When there is a near object such as a trailer, when I try to back up, the brakes lock on. I discovered this while in the middle of the road on a blind corner trying to back into a driveway. I live in the country so I had to go a mile down the road in order to find a place that I could U-turn. I then had to detach and manually park my trailer. I can tell you that was a little scary not being able to back into the driveway to get out of harms way. Oh, the best part, even though the software problem was caused by Dodge software engineers, I have to pay to get it fixed. The soonest appointment is 2 weeks from now. Between now and then I have to take a trip to Chicago and park where I know I will have to park in tight spaces.
The contact owns a 2017 Dodge Durango. While driving 65 mph, the vehicle stalled, the engine seized, and the steering wheel was difficult to turn. There were no warning indicators illuminated. The contact was able to restart the vehicle. The vehicle was taken to hunter Dodge Chrysler Jeep Ram Fiat (located at 1130 auto mall dr, lancaster, ca 93534, (661) 948-8411), but the failure could not be duplicated. The contact stated that the failure continued. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 20,500. The VIN was not available.
While driving on freeway, received a quick temp icon (popped up too quick to see what it said), but I looked at temp and saw the needle was close to the H (hot). After stopping at a gas station and checking the water/coolant level saw it was almost empty. Added coolant. Took it to the dealer the next day and after troubleshooting they found it was the left head gasket was leaking coolant and they had to replace it.
I was supposed to have had recall service completed on my vehicle July 23, 2017. A few days later, I started experience a banging noise and shaking of the car. I contacted service to schedule an appointment and no one returned my call. A little more than a week later on August 4th, while driving between 40 and 50 mph, the car started making a grinding noise, lost power, slowed down as it started to sputter. The sounds and feeling, reminded me of driving a manual car and having it in the wrong gear. I have taken the car in to three dealerships, five times now. Only to be told, no codes were found so nothing can be done. Dodge needs to train its mechanic how to diagnose cars without a code and listen to their customers.
Our 2017 Durango with 3000 miles, had an engine light for overheating, quickly thereafter an engine light popped on, transmission light popped on, all gauges then ceased to operate and the car turned off as we were coasting down hill (luckily into service station). The transmission is a dial and then putting it in neutral becomes an issue for the tow or to push it. The engine starting knocking terrible.
I have reported my car not going in the gear selected and instead going into neutral or park. It has also driven forward when in park. There has also been issues with the auto park not always working if door is opened and the car is in gear. Now I am being told my car even though it came with this safety feature was not supposed to come with it, and Dodge is looking to remove this feature. Dodge has also referred to these safety issues as characteristics of my car. When their is a safety defect it cant be a characteristic that can be overlooked. My car now has been in the shop for 37 days now and unable to be repaired. See also ODI 11041523.
The contact owns a 2017 Dodge Durango. While the vehicle was idling at a traffic light with the automatic mode or stop/start feature activated, it lunged forward when the contact's foot released the brake pedal. The contact's vehicle crashed into the rear of another vehicle. A police report was filed. The contact sustained injuries consistent with a cervical strain and bruised ribs, which required medical attention. The occupant in the other vehicle suffered no injuries. The contact was able to drive the vehicle away from the scene. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 6,999.
The contact owns a 2017 Dodge Durango. The contact stated that there was oil leaking from the bottom of the vehicle. The dealer diagnosed that the rear main seal was leaking and needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer, who determined that the oil pan was leaking. The oil pan was replaced; however, the remedy failed to correct the failure. As a result, the transmission pump needed to be replaced. The manufacturer was made aware of the failures. The vehicle was not repaired. The failure mileage was 300.
- Staten Island, NY, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Midland, TX, USA