This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Just bought the vehicle two months ago and have had to replace multiple things on the vehicle. The first issue was the diming lights and passenger window rolling down while driving along with remote start not working got that fixed now the car wants to turn on when it feels like it. It could be working for two weeks straight then you go to turn the car on after just turning it off five minutes prior and it does not wanna work you mess with the wires, try to jumpstart the wires and unhook the passenger seat heat and adjuster then it starts..
While I was merging onto the freeway with my daughter, I accelerated to a speed of 60 mph and it felt like my transmission dropped. My car was revving at 5k rpm-??s and would not allow me to go any faster than 45 mph. Luckily no accident occurred as I was able to safely get my child and myself off the freeway. I now have a service appointment scheduled with dodge to see why this happened. But after ready these other complaints, I now see this is a potential recall! Hopefully my warranty covers this repair-??
While driving, the transmission gave out. There was no prior indication of any issue - no warning light and no different noise. The car wouldn't change gears, which was an extremely dangerous situation in traffic. This transmission is "supposed" to be so good that there isn't a way to even check the transmission oil - there is no dipstick. Dodge claims that the oil doesn't need to be checked, it is that good. Howerver, after the failure and having it towed to the dealer, the report was that the transmission was was black! How is a consumer supposed to be able to check a basic, required fluid with no dipstick" There isn't a way to have any preventative check on the transmission, yet it just fails without warning" There are at least two design flaws that compromise safety - no way to check the transmission oil, and the transmission completely going out without so much as an engine light coming on first. I purchased the car new, and it only has 70,000 miles on it - a transmission should not have black fluid and go out with that little use.
When driving on the freeway I went to accelerate the car then begin to accelerate by itself even when I was hitting the brakes it would not slow down. Finally after a few seconds it slowed down. About a week after that started feeling like the transmission was having issues. Now I cannot drive my car. And this happened about three times with the acceleration of the car doing that by itself.
- Helendale , CA, USA
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The contact owns a 2017 Dodge Durango. The contact stated that while driving, the vehicle stalled while utilizing the AUTO STOP/START feature. The contact was able to pull over. The shift to park message was blinking and the AUTO STOP/START exclamation was displayed. The check engine warning light was illuminated. Additionally, the headlamp was inoperable. There was an abnormal knocking noise detected from the transmission. The vehicle was taken to the local dealer but was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer; Star Chrysler Dodge Jeep Ram (211-10 Jamaica Ave, Queens, NY 11428(844) 291-4802) who was also unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer contacted the owner and informed him a specialist would be looking at the vehicle; however, no further assistance was provided. The approximate failure mileage was 80.
Gear shift will shift from park to drive. Vehicle was parked while running and shifted to drive without anyone in the vehicle. Vehicle also shifted out of gear while stopped at a traffic signal. Would not shift out of park. Had to shutoff vehicle and restart it to get out of park.
When I driving or just hit the gas it feel like my rear differential trying to jump out the car idk I'm pretty sure it has something to do with the halfshaft separation I definitely need to get this looked at because just got the car 3 days ago
Leaving a friends house my '17 dd with 32K miles stalled out while I was in a turn lane on a busy street just at an intersection leading to the highway. The dash lit up with several likes and the only light I could catch was 'power steering issue car will cut off soon' the car was still in the 'run' position and turning to 'off' or 'acc' was not engaging. I could not move or push the vehicle as engage the neutral position was not happening. After calling the tow truck and sitting for about an hour (scared I'd get him by oncoming traffic) I looked in the manual and online to see how to manually engage the neutral position. After a few failed attempts I was able to engage it and move it safely from the street. Tow truck arrived an hour later and now no buttons worked. He had to use the manual key to unlock doors and the dash was lighting up with several warnings. Going too fast to see or describe. Appt is scheduled for 5/28 previously scheduled because two days prior to this event gas gauge indicated almost empty. Went to fill up and was only able to fill 7.7 gallons before gas pump indicated the car was full. After I stopped pumping the needle only read half a tank but would not let me continue to fuel as it indicated it was already full.
Vehicle has transmission gear issue or software problem when downshifting. Car is supposedly learning to driving habit but transmission shifting jerks especially when you are decreasing speed behind car in front and as it is fully stopped and engages into idle(1) it jerks harshly to point of almost hitting car in front. Even when putting car into automatic to paddle shifting mode it jerks just to engage the gear. Eco mode is sporadic, sport mode is less, and manual paddle shifting is least noticeable since it is controlled by user. Similar issues have been reported by multiple Dodge users regarding transmission jolting even for 2015 to 2019 models, maybe even further back. Vehicle is going to shop today on 2/10/20.
The contact owns a 2017 Dodge Durango. While driving 65 mph, the vehicle stalled, the engine seized, and the steering wheel was difficult to turn. There were no warning indicators illuminated. The contact was able to restart the vehicle. The vehicle was taken to hunter Dodge Chrysler Jeep Ram Fiat (located at 1130 auto mall dr, lancaster, ca 93534, (661) 948-8411), but the failure could not be duplicated. The contact stated that the failure continued. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 20,500. The VIN was not available.
The contact owns a 2017 Dodge Durango. The contact stated that the transmission gears constantly seized without warning. In addition, when the accelerator pedal was depressed there was a delay with the transmission gears changing over and the vehicle accelerating, creating the risk of a potential crash. Stevens creek Chrysler Jeep Dodge Ram (4100 stevens creek blvd, san jose, ca 95129, (408) 248-1800) was contacted, but could not duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer had not issued a power train recall campaign. The manufacturer was notified of the failures. The approximate failure mileage was 17,000.
This is a ongoing safety issue where I have almost been hit in a intersection from not being able to put the SUV in reverse. I have been able to duplicate the issue on multiple 2017 Durangos to fca they say it is normal for the car to not go in revers from drive, I am driving wrong. There is only one way to rotate the selector from drive to revers. I see now multiple issues with this from other drivers. Case numbers as follows 11081258 11041523 11185594 this seams to be a programming issue that is allowing our SUV's to have this unsafe condition. If this happens in a parking lot it may not be a big deal, however when you need to get out of the way to prevent a safety indecent it is a big deal. This issue has and consistently happens still to this day.
Car stopped at idle for a few minutes - check engine light came on, tried to shift into reverse - light on shift indicator and dash blinked, no reverse. Tried drive - light on shifter and dash blinked, no drive. Luckily I was in a parking lot, but if this had happened on an interstate? tried turning the car off several times for up to 30 minutes - impossible to move the vehicle! scary! hard failures need immediate correction. Towed to dealer - they said they will look at it next week. Woo hoo!
Driving vechile stop at light truck shuts off and wont start back up gear shift is blinking even when shifted back to start vehicle failed to start. After 3X finally started and I could get out the road so dangerous
Complaint involving shifting problems. When I get in my car and I put in drive the light starts flashing and my vehicle does not move. I have to put in park turn off the vehicle and turn it back on and do it all over again until it finally catches the gears and lets me drive off. I also have the same problem when I put the vehicle in reverse. The light that flashes is the one above the shifting nob.
I have reported my car not going in the gear selected and instead going into neutral or park. It has also driven forward when in park. There has also been issues with the auto park not always working if door is opened and the car is in gear. Now I am being told my car even though it came with this safety feature was not supposed to come with it, and Dodge is looking to remove this feature. Dodge has also referred to these safety issues as characteristics of my car. When their is a safety defect it cant be a characteristic that can be overlooked. My car now has been in the shop for 37 days now and unable to be repaired. See also ODI 11041523.
When the car is put into park and you exit it will sometimes still drive forward. When switching into reverse or park the car sometimes locks up and wont more. The rpms go up but its still as if its in park. I had to put my car into reverse to try to avoid an accident and the transmission would not engage into reverse. My wife was removing groceries and the car started to move forward. She had to get into the car and press the break. These conditions have happened when the car was at a stop or parked. I have started to record when it happens if it is safe to do so. This has happened on different occasions. It also has happened since I purchased the car..updated 12/13/17 see also ODI 11048876. Updated 9/13/18
The contact owns a 2017 Dodge Durango. While driving 55 mph, the vehicle began to lose power and the transmission indicator illuminated. The vehicle was able to restart. The vehicle was not diagnosed or repaired. The failure occurred twice. After the second failure, the vehicle was unable to restart. The local dealer was not contacted. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 2,700.
I started to back out of my daughters garage and felt the tire hit something. I didn't want to back over it so I pulled forward, put the vehicle in park, opened the door and started to get out. I got one foot on the ground and the vehicle took off in reverse. I was thrown back into the seat. The door being partially open hit a box which flung the door completely open. The door clipped the garage door jam and pushed the door into the front fender damaging it and the door. I'm not sure if the vehicle accelerated but my wife who was standing outside said she wondered why I was backing out so fast. I got the vehicle stopped just outside the door and shut it off. It all seemed to happen pretty fast.
A D V E R T I S E M E N T S
- Pontiac, MI, USA