This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Water intrusion on Track Light started with small section becoming dim March 2023. Left license plate bulb/housing went out october 2023 with corrosion on plug. February 2024 entire hatch lighting out (track light + both license plate lights).
The sunroof spontaneously exploded and shattered all over while driving on the highway at approximately 65 miles an hour. Mother and child were in the vehicle. The sunroof was opened on "vent" position. The sunroof cover was also opened (cover inside the vehicle) Mother and child sustained minor physical injuries however, this could have been a major much bigger accident with many other vehicles on the road involved.
The suspension rod that lifts and holds the liftgate open snapped at the bolt and broke. The liftgate can only be opened and close manually now. It has fallen on my arm and caused bruises multiple times. I fear it can fall on my head or my children's. I haven't taken it to get repaired as I'm sure it will be costly and money is very tight. I only had this vehicle for 4 years when this happened and it has low mileage. I have read about other Durangos having this same issue.
Vehicle was traveling around 60 moh.. Jumped curve and hit a tree. Air bags failed to deploy. Driver sustained multiple injuries including fractured pelvis, torn aeorta, hemothorax under ribcage, and several cuts, scrapes, and bruises requiring stitches.
- Charlotte, NC, USA
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The rear lights fill up with water when it rains and makes the lights in operable, it's a known issue that is affecting several model year Durango's but Chrysler refuses to do anything about.
Deer was struck by vehicle while traveling about 50 miles per hour on a city road. Severe damage to front driver side to include undercarriage and electrical parts. Air bags did not deploy and I feel like they should have. I was informed by the tow truck driver that the airbag sensors were destroyed and the bag should have gone off.
Went to head home from vacation and stopped at a store with the engine running. Vehicle engine sputtered then cut off. Tried to start vehicle and vehicle would not start. Sounded like it was turning over.had to have car towed 2 1/2 hours to our dealership. Once in dealership found tipm to be defective which caused the fuel pump to break. 16 days later the water pump failed. At 28,000 miles 3 major engine parts have been replaced. Not to mention all the other flaws in this vehicle. Passenger side window also works intermittently. Vehicle is still in service department for the second time in less than a month.
The officer driving this vehicle had put the vehicle in park. This vehicle has the rotary knob style gear selector. The officer was getting his K9 partner's food and water ready in his backyard. According to the officer, after about 10 minutes, he heard a loud noise. When he went to investigate the noise, he found that the SUV has drove through his garage door. The officer states that the gear indicator showed that the vehicle was in park.
A D V E R T I S E M E N T S
- St Johns, MI, USA