I got my car 2 weeks ago now from Paramus Jeep NJ , I trade my car in which still Im getting calls from my bank that they didn't pay off my old car. I wanted the dodge same like i had just in black with everything in it, fully loaded. They brought this Black GT blacktop like i wanted and I was assuming would be fully loaded. After the closed the plc they brought this car to me. I get in , there is a broken air vent, they said ok the will replace it. As soon as I got on the highway I discover there is no Blind Spot?? Called back everyone left the plc. Now they are telling me that I have to pay at least $550 to add the feature, and also they are making pressure to bring the car in the morning 9Am which I cant , because I cant leave my job. With other words not happy with Paramus and for sure I won't get another car there. Also the other problem is they raised my interest rate over 5% and my credit is 789 . I dont know ho or where to complain about this.
My brand new Durango has been in the shop since I bought it. There was a gash in the upper passenger side door down to the metal and rust began to spread. The lower front bumper was all scratched. The driver side door pillar plastic cover was coming off the top. the wheels hubs are all rusted out. The dealer Carl Burger has been a nightmare. I was promised a loaner but they tried to give me a rental that I had to pay out of pocket.
Brand new from the factory....car delivered missing back cover to passenger seat. Front passenger door has an "outee" door ding. Driver's side has multiple "dirt numbs" under clear coat. Both sides of car of orange peel. Rear passenger seat cover installed improperly. Instrument panel cover installed improperly. Passenger seating has protruding debris pushing through seat cover.
- cheatedinva,
Warrenton, US
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I got my car 2 weeks ago now from Paramus Jeep NJ , I trade my car in which still Im getting calls from my bank that they didn't pay off my old car. I wanted the dodge same like i had just in black with everything in it, fully loaded. They brought this Black GT blacktop like i wanted and I was assuming would be fully loaded. After the closed the plc they brought this car to me. I get in , there is a broken air vent, they said ok the will replace it. As soon as I got on the highway I discover there is no Blind Spot?? Called back everyone left the plc. Now they are telling me that I have to pay at least $550 to add the feature, and also they are making pressure to bring the car in the morning 9Am which I cant , because I cant leave my job. With other words not happy with Paramus and for sure I won't get another car there. Also the other problem is they raised my interest rate over 5% and my credit is 789 . I dont know ho or where to complain about this.
- Afrim C., New York City, NY, US