This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Dodge Durango. While driving 10 mph, there was an abnormal rattling noise in the rear of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the load leveling shocks needed to be replaced. The contact was informed that the remedy part was on a national back order. The vehicle was not repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 600. The VIN was not available.
- Mansfield Center, CT, USA
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- Mansfield Center, CT, USA