This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Steering locks while driving, usually making a left lane change or turn. This occurs multiple times even on short trips (less than 10 miles). No warning lights
I was driving home from the store on Dec 8th 2019. When I went to make a left onto my street, my wheel locked up and I hit the curb at a low rate of speed. A warning came on that said "power steering unavailable" (see picture)
The power steering has gone out. It fully went out while driving into a parking lot from a highway exit. The truck started making sounds and will not turn now. The vehicle has only 60,000 miles. I have seen where other Dodge and Ram vehicles are having similar issues where the power steering has completely gone out as mine has. With the electronic steering system every time I turn the wheel you hear a screeching and electronic or being sound (as if an electrical device has failed). I started to notice a dull or numb steering feeling to the vehicle which now has progressed into unable to use one bit. Fiat Chrysler has informed me that this is not covered under an extended warranty. We read that similar Dodge, Chrysler and Ram vehicles in our year range have been affected by this as well. It's not realistic for someone whom is still paying for a vehicle to now be required to pay $3,000+ in repairs to fix this vehicle.
- Tomball, TX, USA
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- Dickinson, TX, USA