8.7

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Dodge Durango electrical problems

electrical problem

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2016 Dodge Durango Owner Comments

problem #1

Oct 092016

Durango 6-cyl

  • 3,000 miles

A D V E R T I S E M E N T S

Autonomous acceleration. The vehicle without driver assist accelerated twice when pulling into parking spots. In both cases I was making a left turn into a parking spot when the acceleration commenced. Only by standing on the brake while at same time placing the vehicle in park and pressing engine off button was I able to stop vehicles forward motion. The Durango came close to ramming parked car in the space in front of the one I was pulling into. Durango had approx. 3000 miles on odometer when the 2 incidents of acceleration occurred. The incidents occurred on consecutive days, Oct 9 & 10, after driving the vehicle approx. 6-8 hours straight each day. Purchasing dealer was contacted immediately to inform it's service department of the 2 incidents. Vehicle was taken to an out of area dealer on the morning following 1st incident. They read the fault codes and informed me that nothing registered other than the ECM had broken contact. Upon the occurrence of 2nd incident we cut short our trip and returned to our home so that we could take vehicle to purchasing dealer, Suburban Chrysler in farmington hills Michigan. After two days in service the report that came back was no problem found. My concern is that this acceleration could occur during a more problematic situation where ability to control Durango will be limited which could result in bodily injury or property damage. Letters of record have been sent to [xxx], CEO Dodge, and [xxx], service mgr at Suburban Chrysler in farmington hills mi. I have taken photos of brake & gas peddles to show there relation to a weather tech which the dealer has suggested as a possible cause for acceleration. Consumer states there were 2 more occurrences. Dash board went completely blank during last occurrence. Consumer believes failure is related to a cruise control recall. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Livonia, MI, USA

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