This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Passenger side headlight assembly/right turn signal and day time running light (strip) both "blink" when right turn signal is used. Issue linked to water/moisture found in a compartment under the hood and was addressed by the servicing dealership February 2018 by disconnecting, cleaning, and reassembling the mentioned compartment and its associated electrical connections. As of February 2019, the mentioned "dual blinking" returned.
The rear taillight or as it's called the rear 'racetrack' light fills with water when it's raining. This has caused some electric issues and now some of the led have shorted. Visibility of my rear lights has decreased because of the moisture inside the taillight, and it's only matter of time before all of the remaining led bulbs are shorted out as well.
- Canby, OR, USA
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"takata recall" I've had several experiences with my 2016 Dodge Durango that was bought brand in June or July 2016 with 23 miles on it from a Dodge dealership. A couple months after it was bought, the car cut off while driving presenting signals of "pull over", "check engine", "power train" and more. The signals were flashing non stop. Once I pulled over, the car wouldn't start or move so I put it in park and contacted the dealership. My car was towed to the dealership and the dealership stated that the repairs lied with the computer chip(s). It was a simple update needed. My husband and I paid for that. In March/April of 2017, we experienced our car rolling into the neighbors yard while on and in park. Our home camera taped me getting out of the vehicle while in park (according to the rear lights) in my front yard on the grass and then the car moving forward of which the camera stopped recording at this moment. When I walked back outside to my car, it was rolling onto the neighbors' property. I had to run and catch it. In the later months of 2017, the gas lever stopped working. After pushing the gas button, it wouldn't open and still doesn't open, so we have to open the gas using the "string" or pulley in the trunk space of the Durango by lifting the lift gate to get to it. In December 2018, the car wouldn't start. Dodge towed it to the nearest dealership and a new battery was needed along with recall updates. January 2019, the vehicle's dashboard went out with no lighting or anything showing although the car was operable. It is currently still in the shop while my family of 5 is operating with one vehicle.
The power steering has gone out. It fully went out while driving into a parking lot from a highway exit. The truck started making sounds and will not turn now. The vehicle has only 60,000 miles. I have seen where other Dodge and Ram vehicles are having similar issues where the power steering has completely gone out as mine has. With the electronic steering system every time I turn the wheel you hear a screeching and electronic or being sound (as if an electrical device has failed). I started to notice a dull or numb steering feeling to the vehicle which now has progressed into unable to use one bit. Fiat Chrysler has informed me that this is not covered under an extended warranty. We read that similar Dodge, Chrysler and Ram vehicles in our year range have been affected by this as well. It's not realistic for someone whom is still paying for a vehicle to now be required to pay $3,000+ in repairs to fix this vehicle.
Tail light bar across back collects water (bad seals). Now has shorted out and tail light bar and tag lights do not work. Not covered under my extended warranty
This is the 3rd time that while driving my engine shut off! the repair shop "fixed" the issue but the day I drove home it died again while driving and I had it towed to dealership service department. The repair lasted maybe 6 months" the engine died again while driving to work. The service extended warranty is giving me the run around about providing a rental and covering the repairs. I cannot be driving a vehicle that shuts down while driving! what if this happens while going 70 mph to work in austin"! I'm not wrecking and dieing because of a lemon car with safety issues
Noticed water in both sides of taillight lens of tailgate. Had truck in for oil change at dealer and showed svc manager water. Repair tech found "stress crack" in taillight assembly alllowing water to infiltrate tailllight lens. Svc manager said "stress crack" could be caused by closing tailgate. There is no indication of physical damage, ie.,as in tailgate being hit or in an accident.
The first time I had an issue with my car, my husband and I were driving on the NJ turnpike in the left lane, with cars coming up behind us over 85 mph, and the car stopped accelerating and we had to pull over and the car died. After an awful mess Dodge took it in for repairs on the radio and electrical issues. They called me to pick it up and as I drove it out of the dealership the same issue was happening and the car almost died again. Now my car screen and radio will not shut off even when the car is off. Dodge can't supply me with a rental, and my husband is in the military and I am pregnant. They were useless on the phone and I am terrified to drive in my vehicle!!
My car is 16 months old, leased for 3 years. Electrical malfunctions such as camera not working properly, lights not turning off inside the car, software in the car malfunctioning and creating random error messages on the screen, and turn signals burning out within the first year of the life of the car happened very often. Were reported 2-3 times to the same dealership but no record was made for us at the dealership, although mechanics showed us how to manually reset the computer ourselves, so we didn't have to keep coming back in for it. This time the car came to a dead stop a few seconds after making a left turn. Wheels locked up at about 20mph speed. The impact of the stop caused me and my two toddlers to fly forward since the seatbelts did not lock. My 3 year old was in a convertible car seat, she scoot forward a little bit, but my son was in a toddler booster and flew forward down the middle isle all the way to my front seat. All the lights in the car flashed on and off repeatedly. Car was beeping for a good 2-3 minutes straight. None of the buttons worked! doors were locked and would not open, the windows locked and would not react to the buttons. Took me a good few minutes to get the car back to functioning, and I drove it immediately down the street to the dealership where I got this car. After 2 days of the car being there, we were told that they had found nothing, replicated nothing, and that the computer recorded no codes. We contacted Dodge corporate, but were told that nothing will be done for us (besides pay the 2 days of rental car fee while they looked at our car). Dodge told us car was "functioning as designed" although they can not guarantee its safe to drive, they don't see anything wrong with it. Told us that we would have to go through this 2 more times before they can open a claim again. Refused to swap the car out, told us nothing they can do.
While reversing to hook boat trailer up to vehicle, vehicle took off at a high rate of speed in revers. Hitting the brakes did not help. The vehicle slammed into the trailer with boat sitting on it and pushed into a tree before the vehicle would stop. Furthermore, this vehicle has been into the dealer's 5 times for headliner issues which included interior lights not working, rear ac vents not working, pinched wires in the wiring harness and airbag lights on.
This may be a scenario for the ongoing investigation of rollaway (NHTSA action number: PE16014) the vehicle in this scenario was stationary. I follow the normal procedure for parking my Durango by (1)applying parking brake, (2)moving the shifter to park, (3) turn ignition off, and then (4)exiting the vehicle. Today, I brought my vehicle to stop for parking, which triggered the stop-start system, turning the engine off. At this time, before shifting the transmission to park, I opened the door of the vehicle. This action of opening door made the stop-start system unavailable. After this when I lifted my foot from the brake pedal, and moved transmission to park (with park light lit), my thinking was that the vehicle would start its engine as it would be coming out of stop-start system. But, this did not happen as the driver door was open and the stop-start system was disabled. At this time, when I lifted my foot of the brake, the car advanced forward with no power. Even then the engine did not start. Then I turned the car off and turned it back on and all worked fine. While checking this scenario again, I turned the car off while the stop-start was deactivated. The vehicle did a powerless rolling. I started the vehicle again and all worked fine. It seems that the opening of the driver door before the vehicle exits the stop-start system initiated engine-off, causes the vehicle to enter a state where things are not predictable. My expectation was that the taking foot off the brake pedal or changing gear shifter, would make the engine come back to life. But that did not happen. I hope that there could be solution for this issue. I always apply parking brake since the time I have learned how to drive, and that surely must be helping me here.
The 2016 Durango rented from enterprise repeatedly, increasingly but intermittently and without driver input, changed gear, revved and indicated on the screen that there were issues with "key fob not in vehicle and "tires pressure". at first their were three very brief incidents lasting less than three seconds over a week, occurring at idle and when accelerating. Later the occurrences lasted sometimes over 20 seconds each and happened sometimes several times per hour, increasingly worse. While there was clearly an issue with the shifter, there appeared to be additional or related issues with the electronic brain. Resetting the options, like shutting off the hill climb option which it was set on before we rented it seemed to help at first but did not. This was dangerous and disturbing. Finally, the car lurched out of park and hit a wall on its own from a few feet away. I have photos and will give more information. These incidents occurred at various times, and seemingly more in the rain and fog, though not exclusively. They occurred once when leaving a stoplight at a low speed turning left, on the freeway, on streets around 30/35 mph and at idle at full stop. Most occurrences were while driving on regular city streets where we did most of the driving on that trip in san jose, monterey and carmel. The worst was right before the pebble beach concours D'elegance, after I had driven North from san diego on a continuous freeway drive in the rain. It may just be a coincidence, but all three of the first instances in the first week of rental occurred after at least an hour drive on the freeway. In san jose, I immediately requested a replacement car but they had none.the second driver immediately noticed issues with the car, but we were told there were no other cars available. I think either the computer circuits were corroded and/or damaged or damp.
After purchase, immediately we started having problems with headlight not working, then a rear light and brake light not working. Took in for recall on another part and they discovered it was the electrical, while driving and sitting at lights. Lights on dash, radio, headlights, etc, not work properly or all sudden decide not to work at all. We've taken it back now 5 times. Mechanic says the whole wiring harness is bad and cannot be repaired, but continues to say they called Chrysler for parts to try to repair. While my 83 yrs old dad who bought the car, left sitting at the dealer for 4-5 hours every trip and no rental vehicle available from enterprise or hertz. After sitting there 5 hours today, we had to leave vehicle. This time, we are ready to call attorney for lemon law in Missouri.
A D V E R T I S E M E N T S
- Stevensville, MT, USA