This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My wife was driving down the road when out of no where her headrest just deployed slamming into the back of her head. After examining the headrest it was clear that a plastic piece had deteriorated causing the headrest to release.
SRS headrest driver side triggered while vehicle was empty sitting in driveway. Retaining clips broken and damaged. In process of getting plaza Dodge in orangeburg SC to look at the part and make recommendations and they are going to contact fca.
- Cope, SC, USA
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- Carmichaels, PA, USA