This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Racetrack light bar fills with water and causes tail lights to blow out. Following snow storm in April 2018 the light bar had approximately a 1/4 cup of water inside of the two tail lights. It is now Nov 2018 and every time it rains I have to drain the tail lights of approximately the same amount. In 6 months I've had to drain them approximately 8 times and tail lights are showing signs of malfunction and shorting of the lights. I have taken the truck to the dealership twice and complained about the problem and they would not do anything.
The taillights have standing water in them and I have no clue how water would be able to get in there. The water will not drain and now it has caused a portion of my light to go out. After reading this online, I've seen a lot of Durango owners with this issue and I feel this has to be turned into a recall. I have only had my car for one year and I am no longer in the warranty but I feel this should not be an out of pocket expense.
I am providing some updated information and photos to a previous complaint (NHTSA id# 11139459) I filed regarding the rear liftgate lights (racetrack led light) on my Dodge Durango. Water has entered the rear liftgate light assembly causing it to intermittently work or at times flicker. This may cause confusion to drivers behind my vehicle, as to whether I am braking or not. This may cause rear-end type collisions. I removed the rear liftgate light assembly to remove the water that had entered it causing the short. The top of the light assembly is not sealed up from the factory. Water enters from the top and then is trapped in the assembly, causing the short. This is an obvious manufacturer defect causing a safety problem. I will submit pictures showing where it is not sealed up.
Water gets into the rear race track taillight, which causes the led's to burn out/blink. Gotten many close calls accidents because drivers can't see when I hit the brakes. Sometimes the whole led assembly shuts off. Vehicle only has 36,400 miles
- Round Lake Beach, IL, USA
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Race track lighting on tailgate partially shorted out. Appears to have moisture inside. Dealer says repair/replacement isn't covered under extended comprehensive plan
My vehicle has a led light bar assembly on the lift gate that includes what Dodge calls a "race track" tail light, plus the reverse lights, and rear license plate lights. These are all in one assembly. This assembly has a fault or short to ground that causes it to not illuminate the "race track" tail light and the rear license plate lights. The dealer indicates the entire assembly has to be replaced at a cost of over $1000. I recently noticed water is also entering this assembly, which may be the cause of the electrical short to ground. Led light assemblies should not be failing in three years. Since this is a complete assembly, there are no simple bulbs to replace. With this assembly failing, my vehicle is not in compliance because the rear license plate is not illuminated, plus all of the factory rear taillights are not illuminated. I am the original owner of the vehicle and it has never been wrecked or had any rear damage.
The center tail light (referred to as the "racetrack" went completely out, as well as the two led license plate illumination lamps. It was discovered in early September 2018. The vehicle was in park at the time, and running with headlights on. Since then, I have traveled with no center tail light and no license plate illumination lamp. I have taken my vehicle to the local Dodge dealership (sport Hyundai Dodge, egg harbor township, NJ 08234) for warranty repair. The service adviser states that the tail light has failed, and that he has ordered a replacement, which should be in the week of October 7, 2018.
After any amount of rain etc. Water leaking into led racetrack lighting causing led to short out. Water pooling in driver and passenger sides racetrack strip... defective part not sealed properly.
Rear race track lighting works intermittently, causing no lights on the licence plate at night. Led lighting burnt out in areas when working. This is the second time it has happened and very expensive fix!
The middle section of my rear "race track led" taillight went out after only having the car for 3 years. There is water in the housing for the light. I have never been rear ended or is there any visible cracks. From what I'm finding on the internet this seems to be a major problem that is affecting many Durango owners.
The rear passenger light stays on all the time the blinker will not work. We have changed the whole unit and it still does the same thing. I now have it and the shop and going to cost me a lot of money. My Durango it not old enough to have this problem. I love my Durango 2nd one we have bought.
The race track brake lighting on the back hatch has filled with water and failed safety inspection. There are no scrapes, scratches, or any indication that anything is damaged. There have been numerous complaints from other owners with similar lighting and the fix is over $1,000. I bought the car brand new and have contacted both the dealer and Dodge corporate who will not accept responsibility for an obvious defect/design flaw.
Seals around the rear liftgate racetrack lighting have allowed water to enter making the lights fail. This causes a safety issue by having the racetrack lights to fail.
Seals around the rear liftgate racetrack lighting have allowed water to enter making the lights fail. This causes a safety issue by having the racetrack lights to fail. State inspections also fail this fault until the unit is replaced for $1120 in parts which will eventually fail again, we are not fixing this issue we are putting a band-aid on a situation needs to be looked at.
A D V E R T I S E M E N T S
- Fountainville, PA, USA