This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear 'race track' tail lights fail to light or are dim in lower sections of the assembly installed on the rear tailgate. Water enters the assembly over time and collects in the lower sections of the assembly causing the installed LED's and circuitry in those sections to fail. This repair is not covered by the extended warranty and would cost drivers approx 800 to install a replacement which would also leak.
The contact's daughter owns a 2015 Dodge Durango. The contact stated that the middle rear taillight, known as the racetrack light, frequently burned out due to moisture entering the brake light housing. The contact had taken the vehicle to the dealer where the light had been replaced; however, the failure recurred. The manufacturer was also notified of the failure and informed the contact that the vehicle was no longer covered under warranty. The vehicle was not repaired. The failure mileage was unknown.
Water in tail lights. (Race track lighting) Yes, water in race track burns out rear lights causing a hazard for vehicles following not able to notice the vehicle in front. Replaced multiple times. Same outcome. (Water leakage) lights burnt out. It-??s been inspected by dealership and ASC certified mechanics. No warning when the race track lights go out. Only way to notice is when you start to see water build up in the race track lighting.
- Santa Rosa , CA, USA
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The Blinker arm at the steering wheel has broken internally to where its useless taking my high beams, turn signals, wipers and everything else they put on it to not function properly. When I asked the dealership for a repair quote I was told the part is on back order due to high demand. When I looked at third party dealers the same issues no one has this part. I could see if this was a older car but if their blinker arm is breaking so much they can't keep a part in stock or tell you when it van be available should a safety concern. Also their design makes the blinker arm replacement 850 for part and 600 for labor. This shows poor design and poor craftsmanship in their parts
Liftgate tail light leaking and holding water causing light failure and electrical shorts. Which cause visibility for other drivers to not see your back end at night.
The center track light (brake light) is defective; it collects water from the rain or melted snow and has shorted out parts of the light. The shorted area does not light up when braking. With parts of the track light blacked out by the short, it is not as effective in letting drivers behind me know when I am braking. Initially, the shorted light was a small corner of the light, which is not several inches. With the blackened area of the light growing as I an unable to stop the water from seeping in, it creates a safety concern for a vehicle of this size, especially when driving in a the highway. A Dodge dealer/mechanic shop in DeKalb, IL recognized the problem and said it was very common, but was not covered under the warranty. There were no warnings prior to the failure.
2015 Doge Durango, front passenger seat headrest malfunction "Active Head Restraint" and deployed while not in an accident. Headrest is available for inspection if requested. This occurred while the vehicle was being operated and caused a violent distraction. This could cause an accident as a result which would affect all in the vehicle. Additionally a direct impact/blow to the head from this defective headrest could lead to a head injury and/or cause an accident to occur. This has been reproduced in the same way by numerous consumers and third parties. Currently the defective headrest in question has not been inspected but communication with the manufacturer in progress. In regards to warning signs prior to the malfunction. There were no visible and/or audible signs this was about to occur. The headrest has received normal use which is very minimum. Research about this issue has shown this issue is documented and is present in multiple versions of the 2015 Dodge Durango but is not limited to just that year. Please investigate this issue as this is literally an accident waiting to happen.
Dodge "racetrack lighting" has cracks at upper left and upper right corners. Causing water to enter housing and short out a section of lights. Thankfully it has not caught fire. I see the same section of lights out on other Dodge Durangos. The dealership told me the "crack" was caused by me and there is nothing they can do about it and the cost would come out of my pocket. When inspected the cracks are uniform in shape and size.
Water gets in the back track light which is a known issue with the Dodge track lights. My track light completely shorted out including my license plate lights. Dodge knows of this design flaw and should have to cover the cost of the replacement which is $1000 plus labor. Totally ridiculous and a obvious safety hazard
My left turn signal went out, so I replaced both my left and right turn signals. My vehicle now registers that my right turn signal is out constantly, even though it is operating properly and my left turn signal does the same periodically. Since my purchase of this vehicle, I have had issues with the navigation not functioning properly. The radio display itself has a mind of it's own, this is how you operate most of the vehicles climate functions, back up camera, navigation and radio. When the vehicle comes on, it is supposed to turn on. However more often than not, it chooses to be off, and I have to wait for it to decide to turn on. If I do not have the A/C know turned off when it does this, both my front and rear defrosters will turn on full blast until the display chooses to operate properly. I have had this system updated with a usb drive at a dealership and nothing has changed. Overtly, I am not at all satisfied with how these electrical issues continue and there seems to be no resolve.
Request recall from Chrysler Dodge due to rear track light failure. Track light consist of 80% of your rear night time lights. Attached to the track light (rear back up camera and license plate light. I'm not able to travel freely after 7:30 pm due to no license plate light and constant flickering on/off track light. Dozens of youtube videos and different internet blogs complaining of the same issues. Chrysler Dodge is very aware of these issues but refuse to recall the lights. $1,000-$1,200 replacement cost from dealerships. Used with some damage on line sights $600-$850. Issues caused by water/moisture dripping into the cheaply made design with no seal gaskets. Recall please!
While driving the vehicle randomly stalled/died, though the instrument cluster/electronics stayed on. I tried to start the vehicle, but the engine wouldn't turn over. The instrument cluster cycled through random error messages "vehicle phone requires service, service airbag system, oil pressure low, service electronic throttle control". Dodge dealership said they couldn't replicate the issue, and sent me home. On 4/4/2020, and 6/626/2020 the engine wouldn't turn over despite the instrument cluster turning on. On 4/15/2020 the dealership said the battery was defective and charged me to replace it, but the issue is still not resolved. On 5/1/2020 the trunk randomly opened while the vehicle was off and in my driveway, it was raining. On 5/27/2020, while driving in a storm, the instrument cluster said "service electronic brakes, brake fluid low" and the parking brake light kept coming on and off. The errors never showed up again after the vehicle dried off. On 6/26/2020, a day after a thunderstorm, the engine wouldn't turn over even though the instrument cluster came on. The ignition was stuck in "run", and the P/R/N/D lights were all on, and the instrument cluster said "service transmission continue in D do not shift or turn engine off"; but the engine was off. I had to disconnect the battery to turn the vehicle electronics off. *** every single time the vehicle has died while driving or failed to start while parked, I have gotten a U0100 engine code san antonio Dodge Chrysler Jeep has failed to diagnose or fix the issue, and Dodge corporate has failed to provide any resolution except to tell me to take it to a different dealership. Dodge case/reference number is [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Afrter 2 months of ownership with 73000 miles on it this SUV its turning off while driving this is the 5th time it happends while is off wipers move by it selfs doors and alarm open and closes just like its haunted took it to the dealer and they say nithing wrong with it im afraid for my life and my kids I have read and seen a lot a lot of complaints about thus issue and Dodge has done nothing about it !! while driving this dead trap
Dodge Durango water in taillights causes waterlog in the led lighting area and not draining led out on the left side of vehicle. Replacing item cost around $1085 and up manufacturing design defect. Vehicle has 31954 miles on it.
I have already went through 3 rear tracklights on this vehicle (it is the large taillap on the back of the car) the most recent photo shows a lot of water in it.
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- Oregon, IL, USA