Seat leather is wearing after only 18 months. Many other people have reported the same problem. Dodge refuses to acknowledge the problem and said it was normal "wear and tear." I pointed out my 22 year Camry that I had replaced had never had this "wear and tear" problem. Dodge didn't care. I called the "customer service" hotline -- same response, end of story, no way to appeal under any circumstances or any means whatsoever, have a nice day.
This is the last time we buy a Chrysler branded vehicle.
A D V E R T I S E M E N T S
Seat leather is wearing after only 18 months. Many other people have reported the same problem. Dodge refuses to acknowledge the problem and said it was normal "wear and tear." I pointed out my 22 year Camry that I had replaced had never had this "wear and tear" problem. Dodge didn't care. I called the "customer service" hotline -- same response, end of story, no way to appeal under any circumstances or any means whatsoever, have a nice day.
This is the last time we buy a Chrysler branded vehicle.
- Chris M., Alpharetta, GA, US