Vehicle has loud humming noise coming from passenger side.took me a month just to get an appointment..dropped car off on 12/09/19 @ westbury, NY Dodge dealer..dealer stated car needed wheel hub bearings, states all 4 have been changed. Told to pick car up on 12/17/19, car was never test driven as stated and problem was worst. Left car to correct, picked car up again on 12/18/19 to here a new problem which was rubbing from passenger rear.. service rep. Dominique who test drove with me said that this was normal.(unsatisfactory).service rep. Handling my car is manny., gives me the run around, doesnt stay intouch only after I make numerous complaints, promised to give me a loaner vehicle, then when I show up I dont recieve one, reason being I didnt purchase car from them, but ok to be inconvenienced for over 10 days..I was told by both reps. To take car and bring back if issue continues.(situation was still ongoing)..this is very unsatisfactory and how will I be compensated. My vehicle still isnt fixed and I live in Pennsylvania and car is in NY..

- Henryville, PA, USA

The car has always "raddled" since I first bought it. I was told the problem was the tires and that they'd been rotated and should be fixed. I bought the car in June 2017 and have had to replace all 4 tires since despite my many complaints. Yesterday, the vehicle shifted gears while driving, horn started honking uncontrollably until I had to remove the fuse, the screens all blanked out and flashed warnings, headrests voluntarily folding... all while my 3 children were in the car during a hurricane. The vehicle was in motion on a city street

- Richmond, VA, USA

For 2 years we had issues with worn inner walls in front & steering shake. We brought it in with extended warranty along with video of noise from self diagnostic. Our concerns were dismissed by dealership & another automotive shop informed me that both front hubs were bad. Called dealership again & same dismissal. We changed both hubs at our own expense and problem fixed. Bushing was making horrendous noise and also dismissed by dealership. Changed that on our own expense and issue solved. Alternator was supposedly changed due to recall by dealership & after inspecting it, we have both agreed that the alternator hasn't been touched. Bolts show no signs of any type of torque and alternator is dusty and dirty as is the rest of the components in engine bay which also lead us to the conclusion. This vehicle was and I believe still is unsafe due to recall concerns and the local dealership absolutely refuses to acknowledge any wrong doing. I will be seeking further action against them and hope this doesn't continue to happen to others.

- Mamou, LA, USA

Front wheel bearings failed at only 38,000 miles. In addition, all four tires experienced premature tire wear due to this condition, as the tires were rotated on a regular basis.

- Brentwood, NH, USA